As higher education institutions move to incorporate more online learning into their long-term strategies, it is important for instructors to become adept at facilitating discussions in ways that engage learners, promote critical thinking, and support the development of a learning community. Through the strategic application of effective…

In this regular feature of "Educational Technology," Michael F. Shaughnessy and Susan M. Fulgham present their interview with Ryan Watkins, Associate Professor of Educational Technology at the George Washington University and the author of 10 books and more than 95 articles. In this interview, Watkins discusses the following topics:…

This article explores the use of proper instructional techniques in online discussions that lead to meaningful learning. The research study looks at the effective use of two instructional techniques within online environments, based on qualitative measures. "Brainstorming" and "Six Thinking Hats" were selected and implemented…

In this article, the authors argue that online learning conversations need to go beyond the common "information exchange" to a deeper level of interaction in order to help learners build situated knowledge that is useful in their local contexts. The article begins by looking at the commonly-used framework of a Community of Practice (CoP) and, in…

Describes the use of computer-mediated communication tools to expand the classroom learning community to include students at two universities. Focuses on efforts to develop a sense of community among online learners through active interaction, collaborative learning, socially constructed meaning, sharing of resources, and expressions of support.…

Examines computer conferencing systems for distance education from a design perspective. Outlines structured and unstructured communication, organization and management of communication structures, and functions for users and managers of conferencing environments. Contrasts Web- and non Web-conferencing. Suggests how to choose a…

Discussion of computer-mediated communication in education focuses on online collaboration. Highlights include characteristics of a collaborative group, including participation, interaction, and interdependence; collaborative situations; non-collaborative groups, including cooperation without collaboration; factors that promote or inhibit…

Discussion of the shift from traditional classrooms to Web-based training and distance education focuses on strategies that instructors can use to transition into various distance-based settings. Highlights include shifting instructor roles; technology issues; online course development; course dynamics and interaction; communication;…