Communication, collaboration and community development are processes that contribute to student satisfaction and learning in online courses. This paper describes a study that investigated how campus and distance graduate students in a library science program communicated with one another outside the official boundaries of their courses. We…

This study uses social network analysis (SNA) in an innovative way to describe interaction and explain how interaction influences sense of community of students in online learning environments. The findings reveal differences on sense of community between two similarly structured online courses, and show unique interaction patterns for students in…

This article elaborates a model for understanding pedagogy in online educational forums. The model identifies four key components. Intellectual engagement describes the foreground cognitive processes of collaborative learning. Communication processes operating in the background accumulate an ever richer store of shared understandings that enable…