This study delves into the adoption of chatbot technology in higher education, with a focus on Indonesian online learning environments. Recognizing the potential of AI-driven tools to address academic support gaps, particularly in developing regions, the research explores how performance expectancy, effort expectancy, and facilitating conditions…

Access to technology and devices is necessary to deliver high-quality learning experiences. Schools and students that don't have access are at a disadvantage. But giving all students access isn't as easy as it seems. Competing budgetary priorities, uncertainty about the most effective products and services and other constraints make it difficult…

During the COVID-19 pandemic, most Indian schools were closed for nearly two years, despite extensive evidence showing most children could not access online learning. In our interviews with those affected by school closures in North India, teachers and parents who could access online learning described it as 'the only option'. This aligns with the…

The COVID-19 pandemic disrupted higher education in East Asia, prompting institutions in China, South Korea, and Japan to shift rapidly to online learning. This study systematically reviews institutional responses via crisis and disaster management theory and the technology acceptance model. Key challenges include digital disparities, faculty…