Introduction: Recently, the problem of diversification of search results has attracted a lot of attention in the information retrieval and Web search research community. For multi-faceted or ambiguous queries, a search engine is generally favoured if it is able to identify relevant documents on a wider range of different aspects. Method: We…

Introduction: This study provides insights into the talk (defined here as any verbal utterances issued during a search activity) that children (ages 10 and 11) engage in when finding information on the Internet for two teacher-assigned tasks with different search goals: a specific item task where the goal is to find particular information, and a…

Introduction: The purpose of this study is to replicate a study from 2007, which found that student users trust in Google's ability to rank results more than in their own relevance judgements. Method: In a between-subjects experiment using eye-tracking methodology, participants (n=25) worked on search tasks where the results ranking on search…

Introduction: Studies have indicated that users' text highlighting behaviour can be further manipulated to improve the relevance of retrieved results. This article reports on a study that examined users' text highlight frequency, length and users' copy-paste actions. Method: A binary voting mechanism was employed to determine the weights for the…

Introduction. This paper deals with the impact of contextual features, such as sex, age, mother tongue, health status, health literacy, Internet use experience, and frequency of health information seeking on health information searching. Method. An interactive information retrieval approach was used to study users' searching behaviour. An online…

Introduction: This paper explores the online information experiences of individuals experiencing socioeconomic disadvantage in Australia. As access to online information becomes increasingly critical those without access are in danger of being left behind. This exploratory pilot study examines the way that digital exclusion may be experienced.…

Introduction: This paper reports on doctoral research which investigated the online research behaviour of family historians, from the overall perspective of local studies collections and developing online services for family historians. Method: A hybrid (primarily ethnographic) study was employed using qualitative diaries and shadowing, to examine…

Introduction: Few studies document the information searching behaviour of users with cognitive impairments. This paper therefore addresses the effect of dyslexia on information searching in a database with no tolerance for spelling errors and no query-building aids. The purpose was to identify effective search interface design guidelines that…

Introduction: This paper aims to determine how appropriate information literacy instruction is for preparing students for these unmediated searches using commercial search engines and the Web. Method. A survey was designed using the 2000 Association of College and Research Libraries literacy competency standards for higher education. Survey…

Introduction: This study explores blind users' unique help-seeking situations in interacting with digital libraries. In particular, help-seeking situations were investigated at both the physical and cognitive levels. Method: Fifteen blind participants performed three search tasks, including known- item search, specific information search, and…

Introduction: This study explores the extent to which an institutional repository makes papers available and accessible on the open Web by using 170 journal articles housed in DigiNole Commons, the institutional repository at Florida State University. Method: To analyse the repository's impact on availability and accessibility, we conducted…

Introduction: Theorist Howard D. White has made a call to action for "scientist-poets" to synthesize concepts and oeuvres in the centrifugal literature of information science. In response, this paper interprets the work of canonical information scientist Marcia J. Bates through the original metaphor of "castles and inverted…

Introduction: This study aims to investigate the selection of information sources and to identify factors associated with the resource selection of undergraduate students for academic search tasks. Also, user perceptions of some factors, such as credibility, usefulness, accessibility and familiarity, were examined to classify resources by their…

Introduction: The paper presents original research designed to explore and compare selected aspects of the information seeking behaviour of mathematicians (scientists and students) on the Internet. Method: The data were gathered through a questionnaire distributed at the end of 2011 and in January 2012. Twenty-nine professional mathematicians and…

Introduction: This paper presents a qualitative exploration of university students' experience of searching an online public access catalogue. The study investigated how students conceptualise their searching process, as well as how students understand themselves as seekers of information. Method: Following a search task, thirty-eight…