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Ma, Wei; Cole, Timothy W. – RSR: Reference Services Review, 2000
Reports on the creation of a prototype, Web-based expert system that helps users better navigate library databases at the University of Illinois at Urbana-Champaign. Discusses concerns that gave rise to the project. Summarizes previous work/research and common approaches in academic libraries today. Describes plans for testing the prototype,…
Descriptors: Academic Libraries, Database Design, Databases, Expert Systems