Locations of ERIC collections, extent of use, and factors affecting use are surveyed. Methods of computer searching and the effects of online searching on Canadiana and Canadian Education Index are also discussed, and a list of organizations providing ERIC data base search services in Canada is provided. (JAB)

Educational Resources Information Center (ERIC) indexes and microfiche have earned a position as major sources of information for educational researchers and practitioners in Canada. Their widespread use has been facilitated by the development of computerized search services, first using batch systems and more recently on-line interactive…

This report summarizes the findings of the EISO project, which was funded in 1975 to develop, evaluate, and analyze an information dissemination system based upon computerized retrieval of bibliographies. With much of the research component completed, the service component is operational, providing Ontario educators with online bibliographic…

The initial training course and evaluation procedures are described as well as the roles and functions of Educational Information Consultants in interacting with users in clarification of search scope and interpretation of output from the existing online social science data bases in a remote northern section of Ontario. Their role in assisting…

This study examines the experiences of four local educators who served as information consultants linking their clients with online bibliographic retrieval services. Four educators in different positions and settings, but in the same geographical area remote from Toronto, were trained to link their local clients with the Educational Information…

This interim report of the EISO project concentrates on the early phases of the project responsible for the operation of an online bibliographic search service for educators in Ontario. Implementation of services involved providing access to data bases maintained by SDC and Lockheed through a terminal located in the Ontario Institute for Studies…

This report of the EISO project, the responsibility of which is the operation of an online bibliographic search service for educators of Ontario, concentrates on research findings collected after EISO had been operational for 16 months. The organization, role, and level of satisfaction of EISO users are treated, the system's impact on a school…

Presents literature that describes the online negotiation process in general terms and summarizes views of authors who have dealt with the interview in the reference process. Specific aspects of the online negotiation interview and the measurement of user satisfaction are highlighted. Ninety-one references are cited. (EJS)

Study describes actual and ideal linkage roles of four educators trained to link clients with online bibliographic retrieval service, effect of roles on clients' satisfaction with service, conceptualization of role in literature as compared with implementation in field, and implications of findings for educational knowledge dissemination. Twelve…

Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of…

This final report describing the operation and research of the EISO project, which provides online bibliographic search services to educators of Ontario, briefly summarizes the first and second interim reports. In addition, it discusses users and the uses of EISO information by providing mini-case studies to illustrate quantitative data and…

This research study involved a systematic investigation into the relationships among: (1) the techniques used by search analysts during preliminary interviews with users before engaging in online retrieval of bibliographic citations; (2) the amount of new information gained by the user as a result of the search; and (3) the user's ultimate…