A comparative analysis of the time and cost to a library of providing on-line searching services without charge, or for a fee, is presented. (Author/KP)

A cost analysis of 411 on-line bibliographic search requests was conducted. The average cost was $28.41 exclusive of telephone line charges. (Author)

Examines the question of instituting direct charges for library service, using on-line bibliographic searching as an example, and contrasts this with the current indirect charging system where services are paid for by taxes. Information, as a merit good, should be supplied with or without direct charges, depending upon user status. (CWM)

Examines usage patterns of ELHILL retrieval program of National Library of Medicine's MEDLARS system. Based on sample of 6,759 searches, the study analyzes frequency of various commands, classifies messages issued by system, and investigates searcher error rates. Suggestions for redesigning program and query language are noted. Seven references…

A cost analysis was made of on-line bibliographic searching in four public libraries in the San Francisco Bay Area using the Lockheed DIALOG system. The study involved monitoring the time that 35 individuals in the libraries spent processing some 411 search requests. The study identified a set of seven tasks that are performed for each request and…

Describes computer program which converts text of user input and system responses from online search system into fixed format records describing interaction. Query language syntax, format of output record produced by parser, problems in constructing parser, its performance characteristics, and recommendations for improving process of logging…

This study developed an analytical approach to detecting groups with homogenous usage patterns in a Web-based information system. Principal component analysis was used for data reduction, cluster analysis for categorizing usage into groups. The methodology was demonstrated and tested using two independent samples of user sessions from the…

Explores response time variations in National Library of Medicine's ELHILL bibliographic search system and analyzes statistical significance of response time in terms of its variations by day of week, hour of day, particular bibliographic file being searched, command issued by user, number of users logged onto system. Ten references are cited.…

Presents a methodology for analyzing patterns of usage of a Web-based library catalog and evaluates the methodology with data collected from the transaction logs of the Web interface version of the University of California's Melvyl Systemwide Library Catalog. Results revealed major differences in usage (number of searches, search time, number of…