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Direct linkPassonneau, Sarah; Coffey, Dan – College & Research Libraries, 2011
Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…
Descriptors: Synchronous Communication, Online Systems, Reference Services, Grounded Theory
Chiang, Belinda – 1991
Originally written for use by Queens College Library (New York) Technical Services staff members, this manual is designed to increase efficiency and accuracy through the programming of function keys to execute commonly used NOTIS acquisitions and cataloging functions. The manual provides suggestions for expediting NOTIS operations based on IBM…
Descriptors: Coding, Database Management Systems, Information Technology, Integrated Library Systems
