This research begins to refine a cognitive model of interactive information seeking for use in the design of information retrieval (IR) systems. The research reported in this paper critically examines several interactive information seeking and retrieval models that have emerged over the last two decades. Building primarily on the stratified…

Interacting cognitive subsystems (ICS) is proposed as a unified cognitive theory that can be used as the basis for representations in human-computer interaction, and two approaches based on the theory are described: one entails the description of cognitive task models, and the other entails the production of less complete diagrammatic notations.…

Two studies of the cognitive processes involved in online document-based information retrieval were conducted. These studies led to the development of five computational models of online document retrieval which were incorporated into the design of an "intelligent" document-based retrieval system. Both the system and the broader implications of…

Proposes principles for the design of effective document retrieval (DR) systems incorporating users' cognitive behaviors. Addresses three issues: (1) effective representations for documents to enable users' relevance judgments and decision making; (2) efficient presentations of documents to facilitate users' information processing and decision…

Considers the meaning of relevance and examines the role that relevance plays in information behavior. Literature on relevance is reviewed, cognitive and dynamic processing approaches to relevance are described, and 12 research questions are presented that address criteria users employ in evaluating information and suggest implications for system…