Describes the design and development of a prototype expert system called ONLINE-EXPERT that helps users select online databases and vendors that meet users' needs. Search strategies are discussed; knowledge acquisition and knowledge bases are described; and the Analytic Hierarchy Process (AHP), a decision analysis technique that ranks databases,…

Proposes principles for the design of effective document retrieval (DR) systems incorporating users' cognitive behaviors. Addresses three issues: (1) effective representations for documents to enable users' relevance judgments and decision making; (2) efficient presentations of documents to facilitate users' information processing and decision…

Reports on design and rationale of Online Access to Knowledge, a computer intermediary developed by Online Access to Knowledge Project to enable users with little or no training or experience in bibliographic searching to conduct their own searches. Topics covered include software design, tutorials and assistance programs, and conclusions based on…

This guide summarizes lessons learned from the author's experience of organizing and moderating five non-pedagogical online conferences that use World Wide Web-based conferencing software, whether synchronous or asynchronous. Seven sections cover the following topics: (1) the pros and cons of online conferencing; (2) setting objectives; (3)…

This guide focuses on moderating non-pedagogical online conferences that use World Wide Web-based conferencing software, whether synchronous or asynchronous. The first section provides information on getting ready and discusses features and advantages of synchronous and asynchronous systems. The second section focuses on getting started, including…