Describes technology-based systems that offer performance support, called online performance support systems (OPSS), that help increase productivity and efficiency. Changes in information-related, organization-related, and learning-related factors in corporations are considered; OPSS components are explained, including user-centered design; and…

Online information retrieval is pervasive and its development in libraries is accelerating. Within the near future, most college and research libraries will provide direct access to their patrons to vast information resources via CD-ROMs, locally mounted databases, and gateways. The computer terminal and the "frame" of information it…

This article reports results of a case study of text-based online and CD-ROM databases that identified design characteristics that are important to high school students' use for higher-level learning as well as for information access and retrieval. Implications for the design of databases are suggested. (Contains 62 references.) (LRW)

This document is designed to provide tutors, teachers, lecturers, and other supporters of online learners in the United Kingdom with ideas and suggestions for developing learners' online learning skills. The materials presented are based on the premise that learning skills are best developed in an environment that encourages active participation…