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Peer reviewedMendelsohn, Jennifer – RQ, 1994
Examines the provision of in-person help to users seeking information on online public access catalogs (OPACs). A significant change in the demand for service was identified when there was a change from offering traditional from-the-desk service to point-of-use help at the OPAC terminals. Results suggest that while it is important to continue to…
Descriptors: Information Services, Libraries, Library Services, Online Catalogs
Shuman, Bruce A. – 2001
The immense changes wrought by the Internet pose many questions and dilemmas for today's librarians. The author's take on the Internet is one of an ever-evolving beast. The six chapters of this book take the reader from mastering the nature of the beast--including a discussion of online searching pitfalls and other more general hazards--to the…
Descriptors: Access to Computers, Copyrights, Futures (of Society), Information Science
Glantz, Shelley – Book Report, 1997
Responding to an informal survey, 96 media specialists named favorite software, CD-ROMs, and online sites. This article lists automation packages, electronic encyclopedias, CD-ROMs, electronic magazine indexes, CD-ROM and online database services, electronic sources of current events, laser disks for grades 6-12, word processing programs for…
Descriptors: Computer Software, Databases, Elementary Secondary Education, Encyclopedias
Fjallbrant, Nancy, Ed. – IATUL Proceedings, 1985
Papers presented at an August 1984 international seminar on online user education include "Library Policies and Strategies in The Netherlands" (Chris J. van Wijk, The Netherlands); "Promotion and Marketing of Library Services" (Nancy Fjallbrant, Sweden); "Library Promotion by Computer" (Ian Malley, United Kingdom); "Library User Education and…
Descriptors: Database Producers, Databases, Foreign Countries, Information Centers
