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Hoover, Ryan E. – Online, 1979
Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation…
Descriptors: Academic Libraries, Administration, Information Retrieval, Library Automation

Woods, L. B.; Walker, Jon – Information Technology and Libraries, 1989
Discusses the applications of computer technology to community information and referral (I&R) services, basic planning considerations for automating an I&R service, and the development of an automated I&R system. Examples of computer supported I&R services in operation are given and the Tulsa City-County Library System's approach…
Descriptors: Access to Information, Community Information Services, Data Processing, Library Automation
Bausser, Jaye – 1984
This document explores the various issues and concerns related to the development of online systems in libraries and, in particular, online catalogs. Following a preface, foreword, and introduction, chapters are devoted to each of the following topics: (l) providing for special interests including the disabled; (2) authority control; (3) subject…
Descriptors: Indexing, Library Administration, Library Automation, Library Catalogs
Hirshon, Arnold – 1986
Based on telephone interviews with 12 Association of Research Libraries (ARL) member libraries, this report presents the underlying reasons for the libraries' decisions relating to the design and implementation of automated library systems. The survey results are summarized, a list of respondents is provided, and profiles of present and planned…
Descriptors: Academic Libraries, Advisory Committees, Decision Making, Equipment Evaluation
Beckman, Margaret; And Others – 1978
This report describes the development, design, and evaluation of an online circulation system at the University of Guelph, Ontario. A 1976 study identified the specific problems or inadequacies of the existing circulation system and specified design requirements for a new online system. This 1978 report is divided into six parts: (1) historical…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Library Automation
Steffen, Susan Swords – Illinois Libraries, 1987
Describes the management approach used to introduce new technologies in an academic library and the success of this approach. The management of change is discussed in terms of communication between management and personnel; management style; development of a system; staff development; and sensitivity to staff reactions and needs. (CLB)
Descriptors: Academic Libraries, Case Studies, Change Strategies, Higher Education