Descriptor
| Computer System Design | 2 |
| Evaluation Criteria | 2 |
| Information Retrieval | 2 |
| Measurement Techniques | 2 |
| Online Systems | 2 |
| Cognitive Processes | 1 |
| Comparative Analysis | 1 |
| Definitions | 1 |
| Guidelines | 1 |
| Literature Reviews | 1 |
| Relevance (Information… | 1 |
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| Information Processing and… | 2 |
Author
| Schamber, Linda | 1 |
| Trenner, Lesley | 1 |
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| Information Analyses | 2 |
| Journal Articles | 2 |
| Opinion Papers | 1 |
| Reports - Research | 1 |
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Peer reviewedTrenner, Lesley – Information Processing and Management, 1989
Describes a comparative study of the "help" facilities of 16 interactive information retrieval systems. Guidelines for the design of a "help" facility are presented and then used to evaluate the quality and friendliness of each system. Suggestions for the improvement of online "help" facilities are discussed. (31…
Descriptors: Comparative Analysis, Computer System Design, Evaluation Criteria, Guidelines
Peer reviewedSchamber, Linda; And Others – Information Processing and Management, 1990
Considers the meaning of relevance and examines the role that relevance plays in information behavior. Literature on relevance is reviewed, cognitive and dynamic processing approaches to relevance are described, and 12 research questions are presented that address criteria users employ in evaluating information and suggest implications for system…
Descriptors: Cognitive Processes, Computer System Design, Definitions, Evaluation Criteria
