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Leung, Chun Ming; Tsang, Eva Y. M.; Lam, S. S.; Pang, Dominic C. W. – EDUCAUSE Quarterly, 2010
Universities are increasingly looking into self-service systems with intelligent digital agents to supplement or replace labor-intensive services, such as academic counseling. The Open University of Hong Kong has developed an intelligent online system that instantly responds to enquiries about career development, learning modes, program/course…
Descriptors: Counseling Services, Learning Modalities, Foreign Countries, Natural Language Processing

Kim, Dongseok; Jung, Hanmin; Lee, Gary Geunbae – Information Processing & Management, 2003
Presents a new extraction pattern, modified Document Type Definition (mDTD), which relies on analytical interpretation to identify extraction target from the contents of Web documents. Experiments with 330 Korean and 220 English Web documents on audio and video shopping sites yielded an average extraction precision of 91.3% for Korean and 81.9%…
Descriptors: Computer System Design, English, Information Retrieval, Korean