Explores the use of metaphors as problem-solving mechanisms by novice searchers of bibliographic databases. Subjects were 28 undergraduate students at the University of Technology, Sydney, Australia, who "talked through" a search on a bibliographic retrieval system. A range of metaphors was apparent from the language used by students.…

Discusses information systems in which information use becomes the prime design factor rather than technology and content. Highlighted topics include the change of useless data to productive knowledge, a value-added process; environments in which problems requiring information exist; and users' perceptions of the benefits and costs of using…

Discusses the relationship between personal knowledge in a domain and online searching proficiency in that domain, and the relationship between searching proficiency and database-assisted problem-solving performance based on a study of medical students. Search results, selection of terms, and efficiency were found to be related to problem-solving…

Describes the mental coding processes involved in the flow of information when the user is interacting with an enabling information-retrieval (IR) system, or a system designed to stimulate the user's grasping towards a higher understanding of the information need/problem/task that brought the user to the system. (Author/AEF)

Examines six cases of information-seeking behaviors--initiation, selection, exploration, formulation, collection, and presentation--as undergraduate students work through class exercises using Perseus, a Greek history information database. Describes the four themes that emerged from the learners' online protocols and interactions. (AEF)

Analyzes information problem solving (IPS) processes of 62 users of the AskERIC Q&A Service, a free Internet-based digital reference service in the domain of education. Identifies patterns of associations between multiple levels of user goals and other situational factors including goal-generating factors, types of information sought, search…

Online information retrieval is pervasive and its development in libraries is accelerating. Within the near future, most college and research libraries will provide direct access to their patrons to vast information resources via CD-ROMs, locally mounted databases, and gateways. The computer terminal and the "frame" of information it…

Presents results of five experiments on human information-seeking behavior in different online information-seeking environments which studied search strategies and assessed information value in realistic search environments. A conceptual model of how humans value information is presented. Empirical and modeling results are considered for…

Explores aspects of information retrieval skills such as end user training, indexing, controlled vocabulary systems, search protocol, boolean logic, problem analysis, and decision making. Suggests techniques for classroom instruction using simulations of online databases, CD-ROMs, and DIALOG's classroom instruction program. Describes several…

Traces the history of the National Library of Medicine with emphasis on research and development activities in biomedical communications and information science. Highlights include the areas of bibliographic control, library automation, information retrieval, knowledge management systems, and educational technologies. (CLB)

Discusses the need for library science to examine users' search behaviors in the context of social cognition and creative problem solving. Topics covered include the psychology of search behavior, problem solving approaches to library instruction in online searching, and problem solving protocols. (29 references) (CLB)