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| Online Systems | 2 |
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| Data Training | 1 |
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| Lee, Joel M. | 1 |
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| Journal Articles | 2 |
| Reports - Descriptive | 2 |
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Peer reviewedLee, Joel M. – Library Hi Tech, 1984
Outlines steps in establishment of ALANET (electronic mail and information service of American Library Association): setting program goals; analyzing internal and external environments; choosing vendor; covering operational and service aspects; keeping up, keeping ahead. Support features (bulletin boards, electronic newsletters) and flexibility in…
Descriptors: Information Networks, Information Services, Library Associations, Online Systems
Horn, Richard – Data Training, 1987
Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)
Descriptors: Business Administration, Computer Assisted Instruction, Cost Effectiveness, Data Processing
