In England there is a national survey of all students just before they graduate from bachelor's programmes called the National Student Survey (NSS). This produces a very influential ranking of all universities and colleges in England in terms of how the education they provide is perceived by their students. Top of this ranking every year is the…

The Open University has been undertaking an extended initiative to improve student retention through enhanced support for at-risk students. This initiative has evolved through a series of stages from ad hoc small scale local interventions relying largely on tutors and student self-referral, to an institution-wide pro-active system implemented by…

A course on distance study for part-time teachers for both initial and retraining is described and evaluated. It emphasizes the preparation, exchange, and study of written materials as well as the conventional broadcast and face-to-face delivery. (MSE)

Characteristics of both successful and unsuccessful tutors at the Open University are illustrated, based on first-hand observation of staff members. Areas covered include: knowledge and handling of subject matter, general teaching skills, classroom skills, social competence, values and work rate, administrative competence, and style. (LBH)

The development of a student-centered approach to learning to study is described, and its strengths and weaknesses are noted. Two study skills workshops run by the Open University are also outlined, along with practical tips on how to make them work. (LBH)

In designing teaching materials for Open University students' use, authors have been encouraged to incorporate in-text questions to assist students in understanding the materials. These are relatively simple, limited-scope questions relating directly to the preceding material, and are called enabling questions. These are contrasted with the…

Methods, their rationale, and exercises for Open University tutors are presented. The book is divided into two parts, the first concerning practical issues of how to actually teach students to learn and the second dealing with theoretical issues and the rationale for the teaching methods described in Part I. Part I, "A Student-Centered…