The study is an action research project focused on learning more about the barriers to using technology at one site in Southern California. Learning about the barriers for one school may assist this researcher in learning how to improve the changes of teachers and staff using technology in the field of education. The methodology of this study was…

The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…