This article has recognised the need for fundamental improvements in the HRM department of the Bankstown Hospital. Through the critical analysis and evaluation of internal systems and processes we were able to identify a number of issues as areas where improvement must be facilitated, each with varying degrees of seriousness. The key problem areas…

Deloitte Consulting LLP conducted a review of publicly available data sources with the goal of identifying the pre- and post-award systems used in higher education. The number and type of pre- and post-award systems identified not only show that higher education institutions (HEIs) use a variety of methods to facilitate research activities, but…

Despite the steady rise in online education and increasingly empirical studies on related learning technologies and technology support, there is considerable evidence that the field has not kept the pace with studies related to online education administrators (OEAs). Further investigation was needed into OEAs' practice of day-to-day administration…

The aim of this case study was to highlight coaching in the process of change using a real life information technology and operational change project in an institution. It demonstrates the critical importance of coaching in change management, for successful change to occur. Any sustaining change requires ongoing coaching as an integral part of the…

Decentralization of teacher recruitment and selection in Kenya was as a result of World Bank/IMF policies, which support projects that guarantee direct net economic returns by productivity and indirect returns on externalities. The approach has been used as a way of improving service delivery. This strategy that has been successful elsewhere may…

The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…

This article explores the literature and practice of how the Cooperative Extension Service does its work and asks if traditional outreach and engagement models have room for innovative delivery mechanisms that may identify emerging trends and help meet community needs. It considers three innovative approaches to the educational mission:…

This project analyzes a long-standing school district-based leadership development program in British Columbia, Canada, and its transition to a partnership with the local university in which the students receive credit toward a graduate degree. The intent of this study was to explore the change process in leadership development from a school…

This good practice guide is intended to assist public and private registered training organisations (RTOs) planning to commence higher education (HE) delivery. The guide is based on research undertaken by Victor Callan and Kaye Bowman, who completed case studies with six providers currently delivering higher education qualifications in addition to…

The introduction of competitive rankings and research assessment frameworks have necessitated that research organisations continually monitor their research strengths and weaknesses. Such monitoring is essential to be able to strategically respond in a competitive environment. There is little research on the role of research management in research…

Visualization and mapping techniques can build a dynamic picture of information practices, including action research, within libraries, raising awareness of how the information landscape at each library may both support and retard research into the library's information practices. These techniques have implications for researchers as they generate…

Walden University recently underwent a successful reaffirmation of accreditation process with The Higher Learning Commission of the North Central Association of Colleges and Schools. As part of the 3-year process, a committee, named the Education and Communication working group, was formed to inform and engage with the entire Walden community. The…

As part of the "American Reinvestment and Recovery Act of 2009," the U.S. Department of Education sponsored the "Race to the Top" competition to encourage education reforms anchored in improving teacher effectiveness as a driver for improving student-achievement outcomes and closing achievement gaps. The New York State…

This study reviews the historical trend of college revenues and expenditures from a national perspective using primarily data from the Integrated Postsecondary Education Data System (IPEDS) as reported by the Delta Project for the years 1999-2009. Looking at trends related to state and local appropriations, college costs and prices, output, and…

This article reports on a private Massachusetts company that specializes in showing districts how to rethink the way they staff and deliver special education services. Futures Education is a private company that works with dozens of districts around the country on cutting special education costs. Futures Education may be hired simply to evaluate…