The goals of the present action research study were to understand intelligence analysts' perceptions of weapon systems visual recognition ("vis-recce") training and to determine the impact of a Critical Thinking Training (CTT) Seminar and Formative Assessments on unit-level intelligence analysts' "vis-recce" performance at a…

The University of Missouri Extension needed to develop an annual program review process that collaboratively engaged county-level stakeholders. The results from the first 2 years highlight the results, challenges, and implications of the design process. The annual review process needs to be adaptive, responsive, and reflective from year to year…

Library instruction methods most frequently focus on teaching students searching skills to navigate the maze of library databases to locate appropriate research materials. The current theory of critical information literacy instruction calls on librarians to spend more of their time in the classroom focused on understanding the social, political,…

A definition and brief history of enrollment management are presented. The challenges represented by Hurricane Katrina for enrollment management at one community technical college and a private 4-year college are identified along with three cases that illuminate the challenges. The need for rapid response planning is articulated. (Contains 1…

This paper reflects on a process evaluation of a home visitation programme in South Africa. The programme, implemented in two low-income communities, focused on the reduction of risks to unintentional childhood injuries. The evaluation comprised a combination of qualitative and quantitative methods, including observations in conjunction with an…

This chapter highlights some important themes from the previous chapters in this volume that will assist institutional research professionals and other higher education leaders interested in expanding use of facilities data in planning and decision making: (1) What you don't know can hurt you; (2) Operational systems are not designed to support ad…

Considers two aspects of design and performance evaluation of information systems: initiation, planning, development, and testing of new systems, to include modification of existing structures; and appraisals and measurement of operational systems and components. A taxonomy of information systems provides a basis for organized evaluation of system…

The 2004-2005 school year was the third year that states were required to report on the performance of students with disabilities on standards-based assessments, and the last year before states were required to test in all grades 3 through 8, and once between grades 10 and 12. This report marks the ninth in a line of National Center on Educational…

This model provides a structure for uniformly evaluating all operations of a school central office, where the assumption that those offices exist to provide services is tenable. The model provides a means for assessing the importance as well as the efficiency with which the tasks of central office operations are carried out. Formative data is…

The gap between learning and assessment is apparent both in the beliefs of children, who often see no connection between the two, and in the practices of teachers, who do not choose to use the most recently developed means of assessment. This gap stems from management theory and from learning theory. Traditional management in the United States has…

Operational analysis is defined as a part of formative evaluation, taking place while a course is in progress. Student-perceived problems, as reflected by student-initiated reports, are the source of data for this phase of formative evaluation. The self-reporting techniques can reveal individual differences in student/learning-environment…

The MIT Libraries enthusiastically implemented real-time online reference service in September 2001. After 15 months, Ask Us!--Live was suspended due to ongoing software problems. This article describes the four-part assessment of the service with recommendations for the future. (Contains 6 figures and 21 notes.)

This presentation outlines, in operational terms, the components and products of a longitudinal evaluation model for teacher education programs, and discusses an approach to program evaluation that embodies activities within three taxonomical phases referred to as formative, summative, and confirmative evaluation. When applied to competency-based…

This case study examines how analyzing inaccurate referrals can provide key insights into managing change. The author analyzes what went wrong in an attempt to identify opportunities for an Access Services department to consider how it might adapt to constant change. She wishes to show how the nature of change today demands that one pay…

Behaviour and Education Support Teams (BESTs) are multi-agency teams, which bring together a range of professionals, working to support schools, families and children (aged 5 to 18) who present or are at risk of developing emotional, behavioural and/or attendance problems. Teams include professionals from the fields of education, social care,…