It is proposed that too many executives, in industry and higher education, don't yet understand the need to transform their organizations to survive in the information economy. The executive must engage in the process of creating opportunities to strategically apply information technology. Five campus information technology managers respond. (MSE)

The University of Arizona has begun to reorganize campus computing. Six working groups were formed to address six areas of computing: academic computing, library automation, administrative data processing and information systems, writing and graphics, video and audio services, and outreach and public service. (MLW)

This article explores the thesis that colleges and universities can leverage desktop computing power to address campus administration needs. It describes a study of administrative computing needs at the University of Chicago; identifies roadblocks to effective use of desktop computing, such as inadequate computing knowledge; and gives…

Yale University (Connecticut) uses a "constructive evolution" method of coping with maintenance and fine-tuning of aging information systems. In this process, system developers form partnerships with user department representatives to plan and coordinate system changes. Evolution of the personnel/payroll system over five years provides…

The strategic use of information technology (IT) is pervading almost all areas of higher education. Institutions must review their IT management structure to assure that the application of this rapidly changing technology will be maximized in the highly competitive 1990s. (Author/MSE)

The most critical challenge for higher education institutions in the near future will be to develop capacity for change, remove constraints to rapid response, remove unnecessary processes and administrative structures, question existing premises and arrangements, and challenge, excite, and empower all members of the academic community. (MSE)

Advancements in information technology have caused many colleges and universities to reconsider the organization of the units providing information services. Ranging from joint planning exercises to full vertical mergers, changes in organizational structure are powerful tools administrators can use to integrate and effectively manage information…

In 1988, Indiana University's separate academic and administrative computing units were not responding to changing user demands. In merging and reorganizing the systems, the university tackled problems shared by many institutions and gathered information that can encourage and forewarn others in similar efforts. The project's history, process, and…

The process used to engineer and manage major organizational change at the Virginia Polytechnic Institute and State University is described. Issues include defining change, gaining support, organizing to facilitate change, staff development, establishing project strategies, and measuring success. The role of the institution's information…

Carnegie Mellon University's decision to standardize its administrative system development efforts on relational database technology and structured query language is discussed and its impact is examined in one of its larger, more widely used applications, the university information system. Advantages, new responsibilities, and challenges of the…

This article on the University of Michigan Information Technology (IT) Division's implementation of Total Quality Management (TQM) principles describes TQM premises, the implementation process, and initial effects (e.g., increased use of concepts of customer needs and quality indicators). The particular relevance of the TQM approach for IT…

The experience of Indiana University in managing information resources--computing, word processing, telephone services, mail services, microfilming, and duplicating services--in a more integrated fashion is described and strategies to overcome tradition, the fiefdom syndrome, and institutional inertia are detailed. (Author/MSE)

The concept of reengineering is examined as it applies to colleges and universities, with emphasis upon information technology units. Covered are the purposes, principles, and process of reengineering; organizational change; leadership; reengineering the information technology unit; and critical success factors for reengineering higher education.…

At Indiana University, budget problems and the information explosion led to a project, financed by a computer company, integrating information technology (IT) into administrative functions. The administrative workstation project increased IT knowledge and use by key administrators, resulting in greater productivity and creativity, improved…

Through integration of administrative information systems across diverse technology platforms and opening access to institutional data, Indiana University has begun to expand the concept of academic information systems. The university's experience has resulted in conclusions and guidelines for other institutions to use in AIS planning and…