This handbook leads the reader through planning and conducting the collaborative evaluation of a workplace development initiative. A glossary is followed by an introduction that addresses the rationale for collaborative evaluation, values and characteristics, using the handbook in one's own situation, and optimum conditions for collaborative…

For successful implementation of FLCs, consider leadership recommendations for institutional change, reasons for choosing the FLC model, and institutional conditions that may facilitate or hinder FLC development. (Contains 1 table.)

This report provides a history of the North American Association of Summer Sessions (NAASS), founded in 1964 to bring together the deans and directors of American, Canadian, and Mexican university summer programming. The report examines the circumstances leading to the association's founding, its early development, and major programs and…

Over the past decade, the Human Services Agency (HSA) of San Mateo County, California, has implemented a series of management and staff processes designed to facilitate the delivery of services to county residents. Examples of these services are as follows: (1) regionalization (HSA offices are located throughout the county, and office staff and…

Changes in the labor market and rising expectations of employers, government, and job seekers are putting enormous pressure on non-profit, community based organizations (CBOs) in the field of work force development. Providing intensive services for hard-to-serve populations costs more than serving clients who are more "job ready," yet increased…

Efforts to integrate the delivery of human service programs (HSP) in Colorado's El Paso County and Mesa County were examined through site visits and meetings with 34 members of HSP staff in both counties. The site visits confirmed that staff and management of HSP in both counties have implemented a series of client-centered processes to provide…