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Showing all 12 results Save | Export
McMackin, Howard; Johns, Charles – Principal Leadership, 2011
Response to intervention (RTI) protocols at the secondary level require a systems approach that is supported by professional learning teams (PLTs). PLTs create viable courses in which most students experience success and work together to plan further interventions. PLT protocol work begins with the design of uniform summative assessments and is…
Descriptors: High Schools, Systems Approach, Professional Development, Secondary Schools
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Holden, Martha J.; Izzo, Charles; Nunno, Michael; Smith, Elliott G.; Endres, Thomas; Holden, Jack C.; Kuhn, Frank – Child Welfare, 2010
This paper describes an effort to bridge research and practice in residential care through implementing a program model titled Children and Residential Experiences (CARE). The strategy involves consulting at all levels of the organization to guide personnel to incorporate CARE evidence-based principles into daily practice, and fostering an…
Descriptors: Evidence, Residential Care, Organizational Culture, Program Implementation
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Kress, Nancy J. – Journal of Access Services, 2007
The University of Chicago's Joseph Regenstein Library Bookstacks Department has used process mapping and continuous improvement to successfully improve its overall operations. The most recent efforts focus on Lean manufacturing, an initiative centered on eliminating waste in manufacturing processes. The conversion of the Bookstacks Department from…
Descriptors: Performance Technology, Case Studies, Administrative Principles, Library Administration
Schmidt, Warren H.; Finnigan, Jerome P. – 1992
This book offers a guide to implementing Total Quality Management (TQM) in public and private organizations based on interviews and site visits with 12 award-winning companies. Part 1 provides an overview of TQM, attempts to put the Quality Revolution into perspective, and suggests diagnostic questions to determine whether TQM is appropriate for a…
Descriptors: Awards, Higher Education, Institutional Administration, Institutional Characteristics
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LeTarte, Clyde E.; Schwinn, Carole J. – Community College Journal of Research and Practice, 1994
Describes the Total Quality Management (TQM) effort undertaken three years ago by Jackson Community College (JCC), in Michigan. Discusses the history of JCC, its early TQM efforts, the basic tenets of TQM, steps taken by JCC to integrate TQM practices into its evaluation methods, and benefits of TQM. (MAB)
Descriptors: Administrative Principles, Change Strategies, Community Colleges, Institutional Characteristics
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Kesner, Richard M. – Journal of Computing in Higher Education, 1997
To improve services and reduce costs, Babson College (Massachusetts) has begun continuous quality improvement and reengineering, moving rapidly toward a client/server information technology environment and Internet/Intranet-enabled business processes. The evolution of the strategy and its products, underlying technologies, and development process…
Descriptors: College Administration, Computer Networks, Computer Uses in Education, Higher Education
Knowles, Tony – 1994
In September 1991, Red River Community College (RRCC) in Winnipeg, Manitoba, decided to embrace the concepts of Total Quality Management (TQM) to provide an operational philosophy, enhance program curricula, and establish business opportunities. RRCC adapted W. Edward Deming's manufacturing philosophy to create its own approach, which focused on:…
Descriptors: Change Strategies, Community Colleges, Educational Quality, Foreign Countries
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Shaw, Kenneth A. – Educational Record, 1993
Syracuse University (New York) has found that the focused, collaborative approach to institutional administration embodied in Total Quality Management is beneficial. It requires allocation of adequate time and resources, observation of others, communication, addressing high-need areas first, and willingness to adapt, but it may bring resistance…
Descriptors: Change Strategies, College Administration, Higher Education, Management Systems
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Clayton, Marlene – Higher Education, 1993
The evolution of a Total Quality Management approach at Aston University (England) is chronicled, especially as it relates to changes in British higher education and the university in the 1980s. Focus is on the organizational context of the institution, steps taken to become informed about quality management, and refinement of objectives. (MSE)
Descriptors: Change Strategies, College Administration, Consumer Economics, Foreign Countries
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Nagy, Joanne; And Others – Change, 1993
The use of the Total Quality Management (TQM) approach by the University of Wisconsin-Madison Management approach to restructure the graduate school admissions process is described, and lessons learned from the venture are discussed. The resulting five-day admissions procedure now in place is outlined. (MSE)
Descriptors: Case Studies, Change Strategies, College Administration, College Admission
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Geddes, Tommy – Higher Education, 1993
Application of the Total Quality Management approach to one aspect of the administration of South Bank University (England), the relationship between student as customer and university as supplier, is described. The technique includes development of service quality standards and agreements for each service, support, and academic department. (MSE)
Descriptors: Change Strategies, College Administration, Consumer Economics, Contracts
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Killoren, Robert; Eyerly, Raymond W. – SRA Journal, 1997
Looks at how Pennsylvania State University is examining its evolving research administration infrastructure and investigating electronic research administration. Discusses use of total quality management techniques to view research administration as a single process, determine the best organizational level for various activities, and remove…
Descriptors: Change Strategies, Computer Oriented Programs, Computer Uses in Education, Cost Effectiveness