This article discusses the knowledge, skills, and mindsets necessary for careers in assessment. The authors outline strategies and techniques to rapidly transition and be successful in assessment roles. Finally, they prepare readers of this work to consider a succession plan for sustained excellence in assessment within their organization.

The number of mergers among higher education institutions in the United States has reached an unprecedented level. But unfortunately, the failure rates of these higher education institutions are no different. Increasing financial demands, population changes, and a deteriorating perception of postsecondary education are all contributing to the…

Strategic management plays an important role for organizational leaders to be able to effectively direct the organization's operations. An educational organization is an organization that raises quality levels through knowledge management, developing and improving the work process to increase the mission operations, and achieving organizational…

This study aimed to investigate and improve the experience for mid-level female leaders moving into leadership positions at a comprehensive community college in a medium size city in the Northwest of the United States. The retirements of the baby boomer generation have created labor shortages across all industry sectors. Higher education is not…

This qualitative case study examined changes resulting from implementing a democratic strategic planning process and leadership characteristics that influence organizational change. The study's research questions are explored through the lens of Kotter's (2019) 8 Accelerators and 4 Change Principles. Purposeful sampling was used to select the case…

Appreciative inquiry is a strength-based organisational transformation approach developed in 1987 by David Cooperrider at Case Western Reserve. It is based on the idea that organisational change is more effective when the approach focuses on the positive attributes and experiences within an organisation instead of the challenges. Several studies…

Institutional change is being called for to renew higher music education (HME). But what institutional pressures, specifically, are driving these calls, and how are HME organisations responding to pressures to change? By turning to institutional theory, we lean on the concept of institutional isomorphism to shed light on how HME organisations may…

This article explores the implementation of cross-functional professional learning communities (PLCs) involving faculty, staff and administrators at three different institutional types -- research, urban regional, and rural regional universities -- with the goal of learning about and then implementing a culture change approach to support academic…

As with many Volunteer Programs, volunteerism at Filoli began in support of a fledgling organization in 1975. Initially a separate nonprofit, Friends of Filoli was created with the purpose of fundraising and other support, but was dissolved in 1989 as it was not self-sufficient. The leadership structure, however, remained and later merged with the…

Purpose: Complex crises affect tightly coupled systems making them highly unpredictable. This paper aims to determine how organizations learn from their crisis experience shaping their knowledge and transformation trajectory toward and beyond survival. A theoretical framework integrating organizational learning (OL) and knowledge management in…

The internationalization of universities has become increasingly important in recent decades. A dominant internationalization model, influenced by principles of new public management, has emerged. Latin American universities have undergone significant changes as a result of this trend. This paper takes inspiration from the sociology of translation…

Many colleges use strategic planning as a tool to guide institutional, equity-centered change. However, all too often, thoughtfully crafted strategic plans end up sitting on a shelf. The purpose of this action research study was to explore how communication can support equity-centered strategic plan implementation and organizational culture change…

The impact of stakeholders in the development of academic disciplines in higher education is a somewhat infrequently addressed topic in research. This article describes an institutional change and legitimacy formation process from a dialectical perspective by analysing organisational interpretations of and strategic responses to external pressures…

Higher institutions face increasing pressures to transform existing strategic enrolment strategies to offset mounting internal and external influences within the educational marketplace. With organizations dramatically reconceptualizing the classroom and instructor-student mandated interaction, internal resistance has significantly impacted…

Earlier research has not explicitly emphasised the dynamic integration of entrepreneurship imperatives and transformation in developing the entrepreneurial university. The purpose of this research is to examine the linkage between the strategic intents articulated by universities and their corresponding level of entrepreneurship transformation.…