ERIC Number: EJ900262
Record Type: Journal
Publication Date: 2010
Pages: 23
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1822-1645
EISSN: N/A
Available Date: N/A
Change and Transition--The Basis of the Effective Quality Management System = Kaita ir Keitimasis--Efektyvios Kokybes Vadybos Sistemos Pagrindas
Misiunas, Mindaugas; Stravinskiene, Inga
Quality of Higher Education, v7 p132-154 2010
The article reasons the aspect of change and transition in higher education institutions implementing quality management systems. Psychological and behavioural responses of high school staff towards quality management system being implemented are discussed; transition phases of the employees are introduced; specific features of staff management in higher education institutions introducing quality management systems are highlighted. (Contains 1 table, 3 figures and 2 footnotes.) [Article is in both English and Lithuanian.]
Descriptors: Higher Education, Total Quality Management, Personnel Management, Resistance to Change, Employee Attitudes, Responses, Behavior, Attitude Change, Organizational Change
Vytautas Magnus University, Centre for Quality of Studies. South Daukanto g. 27-314, Kaunas, LT-44249, Lithuania. Tel: +370-37-327973; Fax: +370-37-327973; e-mail: zur+amk@skc.vdu.lt; Web site: http://www.vdu.lt/skc
Publication Type: Journal Articles; Reports - Evaluative; Multilingual/Bilingual Materials
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A