Purpose: This article aims at reframing organizational change from a processual perspective to transcend the polarized tensions between planned and emergent approaches to change and to better align with the lived reality of practitioners. It informs the field of learning and development with fresh insights on how to broaden sensemaking repertoires…

In professional learning, just as in architecture, form follows function. Although professional learning designs are vitally important, they cannot be where we begin in our planning. Purpose -- our why -- must be our starting point in designing any professional learning experience. Educators who begin by attending to the questions, "What do…

Research of the main university stakeholders has only been of a cross-sectional or short-term nature thereby limiting our understanding of how universities have evolved as a result of stakeholder influence. Indeed, neglect of stakeholders in strategic planning may result in both companies and universities becoming less successful and less…

Drawing upon a framework rooted in cultural historical activity theory (CHAT) that understands organizational change as a form of collective learning, this qualitative case study explores interorganizational work of three organizations involved in a project to create as shared data dashboard to be used as a tool for program improvement: a…

This study aimed to investigate and improve the experience for mid-level female leaders moving into leadership positions at a comprehensive community college in a medium size city in the Northwest of the United States. The retirements of the baby boomer generation have created labor shortages across all industry sectors. Higher education is not…

Churches must be able to navigate forced changes like those brought on by the COVID-19 pandemic. Restrictions related to the pandemic impacted churches' abilities to provide needed support services to the African American community, including African American women, who shoulder tremendous challenges. Few studies report the views of African…

This white paper is based on a two-day symposium held in 2023. Several experts volunteered their time for a focus group-style event in which we discussed critical issues that manifest through workplace bullying. The report includes a cost analysis of the PASSHE system and the emergent themes from the (IRB approved) focus group. The white paper…

Mergers in higher education are large-scale, complex organisational change processes seeking to integrate former independent institutions into a new organisational entity. Mergers are often justified by reference to broad overarching goals such as quality, relevance, and efficiency. In practice, mergers entail attempts at organisational…

A rise in higher education institution closures prompts creative mergers and acquisitions solutions, resulting in over one hundred higher education institutional mergers in the U.S. this century. The problem addressed in this study is that mergers in higher education are susceptible to higher turnover rates post-merger than pre-merger, as mergers…

In this critical case study, we had the opportunity to observe how institutional forces and human agency represented by organisational actors' shared perception of identity negotiate their differences over their definitions of quality in higher education. In other words, we examined how the organisational identity of a research university…

Mergers among public HEI's in the United States are occurring with regular frequency, but with little research to understand the impact that mergers have on value outcomes at the micro, meso, and macro level. Previous research suggests that there needs to be a more robust way of assessing merger outcomes both quantitatively and longitudinally…

This qualitative case study examined changes resulting from implementing a democratic strategic planning process and leadership characteristics that influence organizational change. The study's research questions are explored through the lens of Kotter's (2019) 8 Accelerators and 4 Change Principles. Purposeful sampling was used to select the case…

The purpose of this qualitative descriptive study was to explore how subordinates describe their leader's political skill and their organizational citizenship behavior (OCB) during a merger in the airline industry in Arizona. This study aimed to provide further exploration on leader political skill relating to mergers in the airline industry and…

This narrative study examined the experiences of senior leaders as they described their involvement in a successful merger within higher education. Semi-structured interviews were conducted with six senior leaders from merging colleges in the Midwest. This study utilized efficiency theory as the theoretical framework. Transcripts and research data…

Performance support solutions integrate steps, procedures, information, and advice and make them available to learners at the moment of need in the flow of their day-to-day work. These types of solutions were introduced in the early 1990s but have not had significant traction in organizations despite many espoused benefits. This study examined…