Two articles discuss successful transfer of training. In the first, Arty Trost recommends focusing on needs assessment, training design, and program delivery. Dana and James Robinson, in the second article, suggest eliminating barriers in the work environment--in learners, supervisors, and the organization--to guarantee that new skills are used on…

Studies indicate that employees experience increased equity, respect, and job satisfaction when able to assume more responsibility for work processes. The new work structures resulting from organizational change often necessitate new employee attitudes, knowledge, and skills as well as new management techniques. Integrated training programs are…