Examines the most important internal and external environmental influences directing or hampering national and institutional quality assurance and management developments, as well as their implementation, in the South African higher education system. (EV)

Administrators who have been successful in recruiting minority faculty members suggest that institutions develop innovative, goal-oriented affirmative action plans, challenge entrenched campus attitudes, find new ways of seeking out qualified applicants, and prevent unwritten campus rules from hindering the process. (MSE)

The programs and services colleges and universities must implement to effectively meet the needs of adult students are described in the following chapters: (1) "Applying New Perspectives to Educating Adults"; (2) "Understanding Adults' Life and Learning Transitions"; (3) "Moving In: Adults' Needs on Entering Higher Education"; (4) "Designing…

Successful techniques for administering alumni associations are described, including a live mascot (University of Redlands, California, bulldog), ethical/social focus reflecting institutional mission (University of Notre Dame, Illinois), humorous gifts for board members resulting in high attendance and participation (University of Idaho), and…

The success of the Community College of Philadelphia (Pennsylvania) transfer program is in part the result of the approach taken to institutional conflict. The institution's academic culture has benefited from even the unsuccessful aspects of its efforts to structurally reform the academic program and the institutional culture. In the process,…

Discussion of community college campus activities that celebrate cultural diversity looks at institutional development theory as it relates to the college environment and some basic assumptions about community college students and culture, then suggests program types and outlines considerations in developing specific events that bring students to…

The evolution of the Honors Program at the Community College of Philadelphia (Pennsylvania) is described, focusing on faculty participation and program decisions. Central program features are practices that build an intellectual community among faculty and students, including an interdisciplinary curriculum, seminars and writing groups,…

The James Madison University (Virginia) experience in implementing the "Student Learning Imperative" is described. Challenges to be met in creating programs, services, and curricula focused on learning and a strong sense of intentionality are discussed including circumstances for change; compatibility of project and community values;…

Institutional change requires that "restraining" forces (those forces resisting change) be minimized and "driving" forces (those forces moving in the direction of change) be maximized. Lasting change involves broad-based staff participation in the change process; this requires the establishment of multiple feedback levels or…

Issues college fundraisers must address before beginning a campaign include organizational readiness, administrator and trustee readiness, administrator willingness to lead, availability of volunteers, development staff readiness, information systems capacities, firmness of policy and procedures, use of consultants, funding sources, and…