A survey was conducted of the personnel directors in the "Fortune" 500 listing of top American corporations to determine their current communication policies and practices. A follow-up survey focused on the 98 companies that had indicated that they employed a communication director. Among the major findings of the survey are the…

Based on J. E. Grunig's four models of public relations practice (press agent/publicity, public information, and two-way asymmetric and two-way symmetric practice), this paper examines the potential applicability of these models to internal communication systems in organizations. Following an introduction, in which Grunig's models are briefly…

The current status of productivity and motivation research, particularly as they relate to communication studies and climate studies, is delineated in this paper, largely by a review of literature in these areas. In the section following the introduction, the problems of defining productivity and its relation to performance and communication are…

This study examined the relationship between subordinate satisfaction and superior-subordinate co-orientation regarding performance feedback rules within organizational dyads. Specifically, the study focused on how subordinate perceptions, regarding how and when informal performance feedback should be provided by a superior, would impact…

A review of current literature regarding the state of the art in the conduct of internal communication and public relations audits by public relations practitioners reveals that these two related measurement activities are of considerable importance to the practice of public relations. Public relations audits are concerned with exploratory…

This study examined one form of organizational socialization, the new employee orientation program, to determine whether such organizational efforts would increase levels of organizational identification and employee perceptions of job satisfaction when employees underwent such a program. An alternative model was tested to ascertain whether or not…

This study examined the relationship between a superior and subordinate's interpersonal need orientation and subordinate job satisfaction, based on W. C. Schutz's Fundamental Interpersonal Relations Orientation theory which suggests that compatible interpersonal needs are characterized by relational satisfaction. Subjects, 118 people in 59…

To explore the specific types of power that emerge in the communication messages chief executive officers (CEOs) use when interacting with others--particularly superiors, peers, and subordinates--15 CEOs were asked to respond to three hypothetical situations. During 60-minute tape-recorded interviews, they were asked what they would say to…

To help organizational communication scholars locate appropriate financial support, this paper classifies organizational communication into nine major categories, and notes 13 national agencies and organizations that provide research money for projects in one or more of those classifications. The paper also discusses some general principles to…

The university grapevine is described as an informal communication system developed out of basic human needs of belonging, influencing, and being accepted by a group. This article discusses when and why it becomes most active in the institution, and how it can be controlled. (LBH)

Noting that the informal communication network or grapevine plays an important role in organizational functioning, this paper reviews research focusing on organizational grapevines from the communication, organizational psychology, and management literature. Among the issues discussed in the review are (1) the speed and accuracy of the grapevine,…

A selective review of research dealing with emerging organizational electronic communication technologies from the communication, management, and organizational psychology literature was divided into four categories: word processing, electronic mail, computer conferencing, and teleconferencing (audio/video). The analysis was directed specifically…

To assess the pervasiveness of quality circles in American corporations, as well as to ascertain perceptions of their impact in terms of various organizational outcomes, a 45-item questionnaire was mailed to personnel directors of the Fortune 500 corporations. Some time after the initial mailing, a follow-up mailing was executed to maximize the…

A study investigated relationships between subordinate perceptions of the communication competence of self and supervisor, and subordinate perceptions of supervisor and work satisfaction. The hypotheses were the following: (1) subordinates' satisfaction with their supervisors will vary as a function of their perceptions of their supervisors'…

Quality circles may be regarded as a form of organizational intervention strategy to enhance productivity and product quality through employee participation. Operationally, small groups of individual employees voluntarily meet regularly to (1) identify problems relating to productivity and product quality, (2) discuss them, (3) identify and…