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Identifying Communication Competencies for the Undergraduate Organizational Communication Series.
Peer reviewed Peer reviewed
Staley, Constance C.; Shockley-Zalabak, Pamela – Communication Education, 1985
Describes a four-course series in organizational communication and the competencies the series develops. (PD)
Descriptors: Communication Skills, Course Descriptions, Curriculum Design, Higher Education
Organizational Communication and Culture: A Study of 10 Italian High-Technology Companies.
Peer reviewed Peer reviewed
Morley, Donald Dean; Shockley-Zalabak, Pamela; Cesaria, Ruggero – Journal of Business Communication, 1997
Tests in international environments models previously developed within United States high-technology organizations. Demonstrates that relationships among organizational culture themes, employee values, organizational communication activities, and perceptions of a variety of organizational outcomes are similar but not identical for United States…
Descriptors: Communication Research, Cross Cultural Studies, Cultural Differences, Foreign Countries
Creating a Culture: A Longitudinal Examination of the Influence of Management and Employee Values on Communication Rule Stability and Emergence.
Peer reviewed Peer reviewed
Shockley-Zalabak, Pamela; Morley, Donald Dean – Human Communication Research, 1994
Provides an examination of management and employee values as influential for organizational rule formation. Demonstrates that management values are directly related to employee values but indirectly influence the evolution of organization rules. Supports a view of rule emergence based on management and employee values. (HB)
Descriptors: Business Communication, Communication Research, Communication Skills, Discourse Analysis
High Apprehensives within the Organization: How and with Whom Do They Talk.
Shockley-Zalabak, Pamela; Morley, Donald D. – 1985
A study was conducted to examine relationships between communication apprehension (CA) levels and the sending of messages within an organization. It was expected that high CA would be more prevalent among support personnel than among managers or professionals, and that high CAs would report less communication participation and satisfaction. It was…
Descriptors: Communication Apprehension, Communication Research, Employee Attitudes, Employment Opportunities
Understanding Decision-Making, Communication Rules, and Communication Satisfaction as Culture: Implications for Organizational Effectiveness.
Shockley-Zalabak, Pamela – 1986
A study of decision making processes and communication rules, in a corporate setting undergoing change as a result of organizational ineffectiveness, examined whether (1) decisions about formal communication reporting systems were linked to management assumptions about technical creativity/effectiveness, (2) assumptions about…
Descriptors: Communication Research, Communication (Thought Transfer), Decision Making, Job Satisfaction
The Female Professional: Communication Proficiencies as Predictors of Organizational Advancement.
Shockley-Zalabak, Pamela; Staley, Constance Courtney – 1984
Based on the assumption that communication skills are a critical component of organizational effectiveness and "promotability," a study was conducted to investigate the perceptions supervisors have of their female employees' communication proficiency. In particular, comparisons were made between evaluations of supervisors on a variety of…
Descriptors: Communication Research, Communication Skills, Employed Women, Employer Employee Relationship
A Communication Profile of the Female Professional: An Exploratory Study.
Staley, Constance Courtney; Shockley-Zalabak, Pamela – 1986
A study investigated the communication style of professional women in the work force. Subjects, 122 female professionals who had previously participated in a university sponsored management development workshop, completed a demographic profile sheet, the 51-question Norton Communicator Style Measure (CSM), and a communication proficiency…
Descriptors: Communication Skills, Communication (Thought Transfer), Females, Interpersonal Communication
Triangulation in Gender Research: The Need for Converging Methodologies.
Staley, Constance Courtney; Shockley-Zalabak, Pamela – 1987
Research on sex differences in communication has produced mixed and contradictory results. An erroneous overlap exists between self reports of male-female behaviors, others' reports of perceived behaviors, and stereotyped projections based on social conditioning. The solution to this confusion in gender communication research may be triangulation,…
Descriptors: Case Studies, Communication Research, Comparative Analysis, Data Collection