The study aims to examine how higher education institutions (HEIs) in three countries responded to the challenges of COVID-19 over a six-month period at the outbreak of the global pandemic. Employing document analysis, we examined 732 publicly available communications from 27 HEIs in Canada, China, and the USA. Through theoretical frameworks of…

Crisis has affected businesses worldwide. Many international corporations must cope with this turmoil, which affects their economic liability. Firms express their actual financial situation in the annual reports they issue every year. The annual report is a document that combines both promotional and informative features. Our study tries to find…

Building on the inaugural survey conducted three years prior, the 2015 CASE Community College Alumni Relations survey collected additional insightful data on staffing, structure, communications, engagement, and fundraising. This white paper features key data on alumni relations programs at community colleges across the United States. The paper…

By using the concept of "alignment," this case study explores how a Sino-U.S. university partnership creates university transformation through the multitude of interconnections both within and between the two universities. The study investigates how the contextualized alignments of both universities co-shape and are impacted by the…

Chief communicators at many U.S. institutions are interested in forging closer ties with governing boards. Proponents say such relationships can increase board trust and confidence in communicators before a crisis occurs, making it easier to manage the institution's reputation and limit negative publicity when one does. At some institutions, such…

In 2011, CASE founded the Center for Community College Advancement to provide training and resources to help community colleges build and sustain effective fundraising, alumni relations and communications and marketing programs. This white paper summarizes the results of a groundbreaking survey on alumni relations programs at community colleges…

This article examines institutional and demographic variables associated with successful joint partnerships between US and Chinese institutions of higher education. Understanding those variables requires an appreciation of overarching issues or catalysts bringing both nations together and, as well, how postsecondary environments differ and the…

In 2011, the Council for Advancement and Support of Education (CASE) founded the Center for Community College Advancement to provide training and resources to help community colleges build and sustain effective fundraising, alumni relations, and communications and marketing programs. A goal for the center is to collect data on best practices at…

During the last two decades the intensity and complexity of educational reform in the United States of America have heightened interest among policymakers, practitioners, and professors in large-scale, systemic change. As a consequence, superintendents are being viewed as pivotal actors in the complex algorithm for managing districts and leading…

In a world ruled by digital communications, it can seem like there are almost as many methods, tools, and platforms to communicate with internal audiences as there are opinions and perspectives on how to do it effectively. Organizations of various sizes are struggling with how to reach their audiences' divided attention, and higher education…

In this article, I present six English teachers' perceptions of the dialogue used by principals and superintendents to communicate policy mandates in their schools. I wanted to learn about the ways in which the discourse employed by these two kinds of policymakers influenced English teachers' experiences as professionals and how these policies and…

An e-mail survey of 373 faculty members at six colleges and universities in the United States, Israel, and Germany revealed that student academic dishonesty (AD) is problematic at their institutions. Professors followed institutional policy but exercised discretion in handling specific cases of AD. They also engaged in varying levels of…

This literature review includes studies from online virtual high schools and colleges in The United States, Canada, and around the world. The focus of these studies is communication practices within diverse virtual school communities. It also includes information regarding a meta-analysis that was performed in order to review experimental studies…

Does user influence have an impact on the data quality of an information systems development project? What decision making should users have? How can users effectively be engaged in the process? What is success? User participation is considered to be a critical success factor for Enterprise Resource Planning (ERP) projects, yet there is little…

Within organizations, the communicative phenomenon of humor is commonplace. Humorous talk is just as important and frequent to regular discourse that takes place between organizational members. In this inquiry we examine humor as a particular way of communicating between members of a small Midwestern United States organization. Specifically, we…