Describes the Experience Sampling Method, a quasi-naturalistic method that involves signaling research subjects at random times throughout the day, and asking them to report on the nature and quality of their experience. Discusses the method's applications and value in research topics in organizational settings; with mass and mediated…

A pilot study of a computer-based communications system, Terminals for Managers, suggests that people do not necessarily attribute greater benefits to using computer-based messaging as they gain experience, and that they prefer different media depending upon the task, their organizational status, attributes of the medium, and their own…

Summarizes conclusions of a report to determine whether computer conferencing improves productivity of geographically separated researchers. Examines how computer conferencing affected how, when, where, and with whom people work. (PD)

Argues the need to modify contemporary scholarly conventions that news firms expect open conflict between reporters and their superiors on policy issues. Notes that interviews at two newspapers and "Time" magazine suggest that journalists investigating their own organizations draw away from confronting key professional conflicts.…

Argues that three traditions of theory about organizational communication have special relevance to the ideas of problematic integration theory. Indicates the implications of theoretic currents and notes that the main implication is that problematic integration looks very different in the context of a complex communication system. (SG)

Describes major issues and alternatives in the conduct of process research in organizational communication. Argues that only when researchers begin to collect and analyze longitudinal data will the communication discipline accumulate the kind of knowledge envisioned by its founders. (PD)

Reports results from managers working in four countries, reporting the richness of five media, equivocality of 11 situations, preferred media for each situation, and cultural values. Finds richness and equivocality measures reliable and unidimensional, and media preferences for face-to-face and telephone communication channels for each situation…

Asserts that computer-mediated communication systems not only process information about innovation but are also an innovation that organizations should process, a circumstance that provides organizations with opportunities and challenges for enhancing their resourcefulness and responsiveness. (MM)

Examined who talks about innovation and with whom within organizations. Found that workers were more likely to talk about new ideas (for administrative systems, products, marketing strategies, etc.) with those colleagues with whom they also discussed work, social, and personal matters. (PD)

Defines the transmission of gossip as an essential social process reflecting a shared group membership and discusses the ways in which gossip supports ideologies held by members of a specific occupation. (MH)

Focuses on the home office and video teleconferencing as the basis for developing a social psychological perspective on the use of telecommunications as a travel substitute. (MH)

Discusses the development of a self-report measure of oral communication within an organizational environment and investigates whether or not oral communication apprehension in employment is related to general communication apprehension. (MH)

Looks at five major types of research into organizational communication and compares them in terms of their suitability and effectiveness. (MH)