In the face of public controversies, presidents and board chairs are often called upon to resolve difficult and divisive issues. When they are faced with public controversies and other challenges, a strong working relationship grounded in mutual respect and trust can make the difference between meeting the challenge head on and falling behind.…

The downturn in the economy of the author's state, North Carolina, so far is less severe than that of much of the rest of the nation, due to their diversified economy, financial discipline, constitutional mandate for a balanced budget, "rainy day" fund, and many years of consistent investment in higher education. In the University of…

This article describes electronic board portals and how they can contribute to the efficiency of the functioning board in delivering timely information for decision making. The electronic board portals are provider-hosted services that allow those who prepare board materials to organize and place on the Web a secure version of board packets, with…

"Spectacular error" sounds euphemistic compared to "devastating," "catastrophic," or "meltdown"--terms more commonly summoned to describe the credit crisis and ensuing global economic carnage. Whatever they are labeled, gross miscalculations on Wall Street are having a deleterious effect on college campuses across the country, with many…

On February 14, a former graduate student at Northern Illinois University (NIU) entered a campus building and shot 21 people, wounding five fatally, before he shot and killed himself. This article presents an interview with Cherilyn G. Murer, the Chair of the Northern Illinois University Board of Trustees, on the actions taken by the board and the…

As Americans near the end of the first decade of the new millennium, higher education in the United States is caught in a classic "good news/bad news" dilemma. The good news? Broad recognition of the importance of higher education to the country's future, along with larger federal funding increases than at any time in their history. The bad news?…

This past June, the Iowa River overflowed its banks and deluged 20 buildings on the University of Iowa's Iowa City campus. As the floodwaters finally receded, regents and administrators on the Iowa campus began dealing with all the ramifications and lessons of the flooding--including the key roles of testing emergency plans, nonstop communication,…

For governing boards and college presidents to function effectively, a statement of mutual expectations is needed. A good statement forms the basis for future evaluations, helps the president know the board's specific expectations for performance, and focuses the board and the president on the same issues. (MSE)

The University of Chicago's trustees, most prominent businessmen, found the institution's fund accounting system outmoded and incomprehensible and revised the financial reporting procedures. The new system gives a better picture of the size of the university, its activities, and its general financial health to use in decision making. (MSE)

Promotional marketing can deliver significant benefits to colleges and universities willing to modify traditional practices to build awareness and recruit students. Emerging college marketing practices focus on service, rely on friends to disseminate information, maximize technology, simplify the message, and are based on knowledge of the…

Colleges and university administrations must recognize and accommodate change more quickly and efficiently if the institutions are to remain competitive. Trustees must examine the policies they create from this perspective, also keeping in focus the institution's mission, strategic direction, and future. Institutions need periodic professional…

Although the role of the college governing board secretary should be low-profile, this officer can contribute to effective leadership at the institution by establishing and maintaining open channels of communication, formal and informal, among board members and between individual trustees and the chief executive. A well-designed orientation can…

A glossary presents basic terminology and acronyms of information technology and some common shorthand messages used on the Internet and World Wide Web. The glossary is intended for college and university trustees who need to understand basic terms for policy discussion and formulation. (MSE)

A roundtable discussion involving six professionals in information technology (IT) in higher education is summarized. Topics include key IT changes facing institutions, state and public-system perspectives on IT advancement, the continuing challenge of creating and maintaining an appropriate IT infrastructure, driving forces for IT use, the gap…

Students, their families, and the public want better service from higher education institutions. Some institutions may have to revamp various operations to improve substantially. Key to re-engineering is the president's ability to communicate the need to improve the institution's competitive position and performance. Enrollment retention levels…