Declining trust between citizens and public institutions has contributed to already tenuous relationships between schools and the communities they serve, but trusting relationships between families and schools are foundational to student achievement and overall school success. Effective messaging is critical to building trusting relationships,…

This study initially reports on qualitative interviews (n = 17) with scientists at two Long Term Ecological Research (LTER) sites in the northeastern United States. These interviews suggest the need for greater attention to the role of communication professionals and institutional leadership in fostering high-quality public engagement. The study…

The purpose of this research was to determine if there was a significant relationship between scores on the Communication Satisfaction Questionnaire (CSQ) scale of effective managerial communication and scores on the Job Descriptive Index (JDI) scale of job satisfaction for non-faculty staff members at the participating community college. A total…

The critical role of communication is usually overlooked by higher education institutions. Here we argue that higher education institutions must consider an effective communication as one of their top priorities. This communication must go well beyond promoting the university's opportunities to potential new students, the pursuit of potential…

The purpose of this qualitative, phenomenological study was to understand the experiences of public relations practitioners (i.e., communication directors) and their roles and responsibilities in New Jersey public school districts. Three research questions guided this study: (a) What are New Jersey public relations practitioners' perceptions and…

Universities have struggled with several issues and challenges during the pandemic. One particular issue that receives minimal attention compared to other concerns is communication with faculty. This study explores faculty communication preferences specifically regarding messaging from administration. This study focused on several elements…

Sustainable Development Goal No. 4 (SDG4) resonates with all education systems of the world. It has resulted in education policies being created and promulgated with sustainability and development in mind. In the context of the Fourth Industrial Revolution (4IR), sustainability speaks to the need for schooling systems to operate as a knowledge…

Learning how to communicate effectively is an essential skill for any career nowadays. Surprisingly, almost all organizations strive day in and out to assist their employees, especially the frontline staff, to learn how to communicate effectively. They even institute coaching or develop training and development programs on how to continuously…

This study explores how schools communicated and engaged with families in online/blended learning environments to support students' social-emotional well-being. In the form of reflective learning journals and asynchronous peer discussions, documents were collected during Spring 2020, Fall 2020, and Spring 2021 from a graduate course for…

This essay claims too much and too little for Critical Language Discourse, an interesting subject, but in my view not necessary as a separate topic from Needed Communications Skills Education. Those skills are best learned in context, working on specific challenges with specific audiences where there are particular communications problems to be…

This research explored the effects of internal organizational communication on institutional actions with student retention from top leaders in colleges and universities. This study looked at the perceptions of Christian university deans, chairpersons, and faculty on the United States' west coast regarding the communication practices of their…

This article explores the modes of school communication associated with language and cultural diversity, demonstrating how organisational communication theory can be applied to the analysis of schools' communication responses to the presence of pupils who have English as an additional language (EAL). The article highlights three analytical…

This paper examined how conflicts and crisis can be avoided through formal communication. It was necessitated by the observation that most of the conflicts and crisis which tend to mar school management today are functions of the inconsistencies arising from "grapevines, rumours, and gossips" generated through informal communication…

Purpose: The purpose of this article is to show the foundational place that communication theory and its practice occupies in functioning work systems. Design/methodology/approach: This paper defines the word communication in terms of the creation and interpretation of displays, describes what it means to have a theoretical foundation for a…

In this essay we foreground the value of engaging meaningfully with practitioners in our work. We review research by scholars whose work cuts across topics and contexts to gain insight into the power and practice of human communication as it shapes the world in which we live-highlighting work that is at its best because of its co-creation with…