The widespread use of Work-Integrated Learning (WIL) in the higher education sector in recent years highlights the importance of forging successful relationships with employers, business, industry and government. This article reports on a large ethnographic study conducted by Victoria University into host organisations' perceptions of WIL.…

The failure rate of information systems development (ISD) projects continues to pose a big challenge for organizations. The success rate of ISD projects is less then forty percent. Factors such as disagreements and miscommunications among project manager and team members, poor monitoring and intermediary problems contribute to project failure.…

To discover the kinds of conflict encountered by hospital nursing staff members, nurses from several hospitals were asked to report the types of conflict they anticipated meeting during a work week. The answers were categorized into eight loci of conflict topics: (1) physician-nurse conflict, (2) uncooperative working norms, (3)…

Presents a communications model based on the conduit metaphor and examines elements of the model from both theoretical and empirical perspectives. Suggests reasons why managers may not be convinced that miscommunication is an important organizational problem. Outlines a research program and explores pedagogical implications of the model. (KEH)

Examines a descriptive model of communication relationships between members of collectives to determine whether perceptions are the result of formal structure, collective interests, or individual interests. Finds structures of perceived communication relationships are similar across organizations, whereas structures in observable communication are…

Concludes that managing editors depend primarily upon face-to-face communication to reach newsroom employees. (FL)

An informal survey of college editors via electronic mail (e-mail) found that many felt inter- and intrainstitutional e-mail was an efficient method of communication but also elicited some concerns. Some respondents noted it did not replace face-to-face communication; flaming and overload were also noted as negatives of e-mail. (MSE)

A study investigated relationships between subordinate perceptions of the communication competence of self and supervisor, and subordinate perceptions of supervisor and work satisfaction. The hypotheses were the following: (1) subordinates' satisfaction with their supervisors will vary as a function of their perceptions of their supervisors'…

This essay is a propositional analysis of the literature on the interrelationship of communicator style and gender as evidenced in the organizational setting. Pavitt's (1989) notion of the prototype is extended to the realm of organizational communication in developing five propositions: (1) the prototype of the effective manager is more likely to…

Effective organizational communication can greatly enhance the quality of the school environment and professional/personal relationships. This book focuses on successful communication skills that can help make the school environment a productive experience for administrators, school staff, students, and parents. Chapter 1 discusses the importance…

Presents a study in which entry-level employees who recently graduated with business degrees were surveyed to discover what forms of communication they used most, which they felt were most important, and what types of communication problems interfered with their work. (JC)

The University of Manchester (England) and University of Georgia adult-education programs established a listserv, a computer-based community in cyberspace, to create international links and experiment with new technology. The project failed to develop a sense of community among participants, which had its origins in assumptions about groups in…

Electronic mail is becoming more and more common in contemporary organizations. Despite the technological sophistication of e-mail, questions remain regarding the value of the innovation for organizations. The assumption that the presence of e-mail, in and of itself, obviates internal communication problems is inaccurate and problematic. This…

A study was conducted in September 1981 of factors which influence the process of communication between clients and staff at six high-capacity computer facilities in the Sacramento, California, metropolitan area. These included two large government organizations, a medium-sized corporation, two bibliographic database settings, and a computer…

To show that the bottom line for successful operation of a multinational company is understanding the cultural background of its employees and adapting to cultural change, this paper cites studies indicating that attitudes, communication, interpersonal skills, and motivation may be more important than technical skills in ensuring success in…