An organizational need hierarchy can be used by consultants as a model for diagnosing organizational problems, after which an intervention plan can be made. The need hierarchy, which approximates Abraham Maslow's individual need hierarchy, is composed of five ascending levels related to organizational needs in the areas of survival of the…

Communication is an ongoing, dynamic process involving both transmitting and receiving verbal and nonverbal messages. To be fully functional, communication must include a feedback component that allows assessment of the effectiveness of the communication. Models of communication stress various relationships between senders and receivers, focusing…

This article presents a conceptual model that systhesizes communication concepts and Adams' equity theory. Using a receiver-oriented approach, organizational communication has reward value that is subject to social comparisons. Judgments of equity and inequity in the receipt and evaluation of "salient messages" affect individual's perceptions of…

Presents a communications model based on the conduit metaphor and examines elements of the model from both theoretical and empirical perspectives. Suggests reasons why managers may not be convinced that miscommunication is an important organizational problem. Outlines a research program and explores pedagogical implications of the model. (KEH)

Examines a descriptive model of communication relationships between members of collectives to determine whether perceptions are the result of formal structure, collective interests, or individual interests. Finds structures of perceived communication relationships are similar across organizations, whereas structures in observable communication are…

Examines the important role that communication can play in the implementation of organizational change and discusses the case history of a personnel-oriented change in a specific organization from the perspective of the communication model to illustrate its proper use. (TA)

Several key concepts shed light on the traits and processes of leadership in educational settings. First, the term leadership can be understood as the act of persuading others to set aside individual concerns and pursue a common goal, with communication representing a key ability of leaders. The Communication Model provides a useful, open systems…

Each of the three sections of this book highlights a basic concept in communication research that needs more attention, and includes individual articles that review or apply new methods for the study of social communication. The first part deals with organizational analysis and field studies, and reminds its readers that mass communication is not…

Based on multidisciplinary research findings, this report proposes an information processing model of employees' response to highly stressful information environments arising during organizational crises. The introduction stresses the importance of management's handling crisis communication with employees skillfully. The second section points out…

This summary report of the annual conference includes statements of delegate concerns prepared for the planning committee, presentations by three resource delegates on the promotion of educational technology at different levels, and reports from seven study committees. Lucy Ainsley discussed promotion strategies at the district level, K-12; Wesley…

The effectiveness of an organizations's adaptive behavior depends on the extent to which public relations concerns are considered in goal setting and program planning. The following five open systems propositions, based on a "functional" paradigm, address the complex relationship between public relations and organizational intelligence and do not…

The objective of the two week long 1972 Dag Hammarskjold Seminar was to break away from traditional and theoretical concepts of information work in order to gain a practical insight into communication, especially as it applies to social and economic development. Fifty participants and lecturers from developed and developing countries in Europe and…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 19 titles deal with a variety of topics, including the following: an informal communication process with implications for information retrieval; a rhetorical approach to the nonsexist language controversy; a validation study of…