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Greenbaum, Howard H.; And Others – 1987
In order to evaluate the effectiveness of problem-solving groups, a study developed a model of group problem-solving behavior, and applied the resulting conceptual framework to 16 actual evaluations of quality circle programs (defined as a group of 3-15 persons from the same work area who meet for problem-solving). The model divides each of the…
Descriptors: Communication Research, Evaluation, Evaluation Criteria, Evaluation Methods
Peer reviewedSmaby, Marlowe; And Others – Journal for Specialists in Group Work, 1994
Total Quality uses group methods to identify and collectively prevent or solve specific problems related to consumer satisfaction and quality issues in business. This article integrates social influencing strategies with developmental group processes for facilitating consumer satisfaction and problem-solving in total quality groups. A case study…
Descriptors: Business, Consumer Economics, Cooperative Learning, Group Discussion
Download full textOswald, Lori Jo – OSSC Bulletin, 1995
A growing number of schools and districts are considering using teams to handle all types of decision making and advisory activities. The term "teams" can be applied to a wide spectrum of groups with various purposes or powers. This bulletin was designed to assist those who want to create efficient, successful teams. It provides…
Descriptors: Conflict Resolution, Elementary Secondary Education, Group Dynamics, Organizational Communication
