Conducted voluntary meetings with head nurses and supervisors at the University of Michigan Hospitals to encourage expression of feelings about a nurses' strike, and gain an objective understanding of decision-making struggles involved. Presented techniques and practice opportunities for supervisors to promote resolution of interpersonal rifts and…

Syracuse University (New York) has found that the focused, collaborative approach to institutional administration embodied in Total Quality Management is beneficial. It requires allocation of adequate time and resources, observation of others, communication, addressing high-need areas first, and willingness to adapt, but it may bring resistance…

Cultural and organizational issues arising in university-industry partnerships are explored, outlining benefits and risks to both parties. A short-term partnership between Southern Illinois University and the high-tech Hewlett Packard Company is examined, including its origins, the nature of the contract, communication between cultures, time…

The process of reengineering the administrative information system at the University of Idaho required careful planning, development of a set of philosophies, and several strategies for ensuring success. The latter included a humorous symbol (a jitter bug) to express concern, improved institutional communications, and a focus on logistical issues.…

The evolution and structure of a Temple University (PA) roundtable on teaching, learning, and technology are explained, including the activities of its subcommittees on changing the organizational culture, teaching and learning, and distance learning. Issues and themes emerging in roundtable discussion are noted. (MSE)