In the present day Nigeria, the quality of the English language spoken by Nigerians, is perceived to have been deteriorating and needs urgent attention. The proliferation of books and articles in the recent years can be seen as the native outcrop of its received attention and recognition as a matter of discourse. Evidently, every profession,…

The results of this study argue that communication, and specifically oral communication education, is critical to students' future personal and professional success. Similar to two earlier studies, thematic analysis of 679 documents in academic and popular press publications, published from 2008 to 2015, provide support for the centrality of the…

Successful transition to work is important for all young people and crucial for those with poor basic skills. Research suggests that speaking and listening skills--an aspect of basic skills often overlooked--are particularly important at work. The message from employers can hardly be clearer--good speaking and listening skills matter at work. How…

Surveys of business managers provide evidence that organizations need help in developing employee communication competencies. Recognizing this need, the speech profession has begun to show an increasing interest in developing both undergraduate and graduate courses in organizational communication. The need for developing communication skills…

Traces the movement away from the classical model of speechwriting and proposes a new rationale for viewing ghostwritten speeches as organizational products. Notes the implications for speech pedagogy. (PD)

Presents a collection of 47 entries on nonverbal communication pertinent to the business field: 1) reference works comprised of primary and secondary books, periodical reviews, and software; and 2) human nonverbal communication articles with emphasis on body movement, facial expressions, eye contact, gestures, and paralinguistics. (JMF)

Discusses business communication within the organization, with customers and other organizations, with labor and labor organizations, with government agencies, with the community, and with prospective employees. (PRA)

Noting that a shared social reality that is constituted, sustained, and modified in symbolic interaction is central to life in an organization, this paper contends that contemporary developments in rhetorical theory make possible careful descriptions of how discourse functions in maintaining and changing that social reality. The paper demonstrates…

Reports the results of two surveys designed to determine what courses and in what sequence such courses should be offered after the introductory course in organizational communication. (MH)

Identifies and interprets the discursive codes (subsystems of symbols and meanings) at a television station, in order to understand cultural communication and organization. (MS)

Explains the matrix organizational structure and describes conditions or pressures that lead an administrator to consider the matrix approach. Provides examples of how it operates in a department or school. (PD)

The author analyzes the responses of males and females to interruptions in same-sex and cross-sex conservations. She uses these results and related research to suggest that the significance of actions changes according to gender and to consider the implications for managers who are women. (SK)

Discusses briefly events (including a 1998 summer conference, a report, and a 1999 Pre-Conference) leading up to this themed issue on public relations teaching. Introduces the seven remaining articles in the issue which represent six different content areas to be covered in a public relations curriculum, and which reflects recommendations for…

The mind as organization metaphor asserts an optimistic and multi-faceted foundation for the examination of intrapersonal communication. Definitions of intrapersonal communication have not been developed without debate and controversy. As with many other ambiguous terms and definitions in the field of communication, an operational definition of…

Listed alphabetically, the terms in this glossary are those used by public relations practitioners. The glossary provides definitions for each of the terms and, in some cases, cross-references. (HOD)