In November 2020 Universities UK published "Tackling Racial Harassment in Higher Education" (ED613314), a set of recommendations designed to decisively tackle racial harassment as part of efforts to address racial inequality in UK higher education. Universities UK is committed to carrying out a review to evaluate the impact of this…

Purpose: To combat climate change and safeguard a liveable future, humanity needs fundamental and rapid social change. The purpose of this paper is to show, why and how climate communication can play an important role to nurture the public engagement needed for this change, and to explore, what higher education for sustainability can learn from…

Integrated marketing communication (IMC) has attracted the interest of marketing and management scholars since it was first introduced. A theoretical debate on definitional and measurement issues has also been growing. Thanks to the benefits that IMC can offer organizations, it is interesting to study it with regards to the higher education (HE)…

Historically, institutions of higher education (IHE) have been cautious and slow in making changes. Yet in today's fast-paced and dynamic world of content availability and information flow generated by 24-hour news cycles and the ubiquity of social media present a challenging reality for colleges and universities in their public relations and…

While societies struggle with the implications of text-based generative artificial intelligence (TGENAI), businesses are embracing the technology. Using framing, this original activity unit prepares business communication students for professional TGENAI use. Activities emphasize the need for an effective cognitive frame, as well as introduce…

The study aims to examine how higher education institutions (HEIs) in three countries responded to the challenges of COVID-19 over a six-month period at the outbreak of the global pandemic. Employing document analysis, we examined 732 publicly available communications from 27 HEIs in Canada, China, and the USA. Through theoretical frameworks of…

Purpose: The purpose of this study is to understand the influence of the transformational, transactional and laissez-faire leadership styles and collaborative integrative behavior of the team with respect to organizational ambidexterity (the combination of exploration and exploitation learning) in university research groups.…

Positive organizational communication practices in elementary schools can encourage teams to be effective in their work, both individually and collectively. Such practices affect the culture, and consequently, can also promote either joy or consternation in vocation. Such communication is best led by the head of school, who is a major asset in…

The leadership responsibility for coordinating a multi-campus honors program or college can be complex, and it needs to succeed in an atmosphere of mutual respect and flexibility. The work can be broken down into several key components: institutional context, quality standards, curriculum, faculty selection, student mobility, communication,…

Undergraduate students, particularly those with limited experience in business, struggle to appreciate the complexity of organizational communication dynamics. Communication complexities such as role conflict, position power, and individual perception--and their influence on effective communication--are particularly challenging for this…

Research on organizations operating in different fields has shown that organizational hypocrisy has negative impact on employees' organizational behaviors. In terms of educational organizations, the studies show that organizational hypocrisy has a negative relationship with organizational silence, organizational rumor, organizational happiness,…

This article presents an observational case study of a U.S. Army Corps of Engineers Resource Manager working with community members through a contested project. Using the Aristotelian concepts of ethos, credibility, and character development, I examine ethos appeals the Resource Manager used to align Corps's sustainability values with the…

Online student retention remains a problem for many colleges and universities. Retention models developed for residential students also explain the contribution to retention resulting from connecting online students with other students and the daily life of the university. Social media has been proposed as a way to engage online students to create…

Utilizing competency-based education (CBE) initiatives as a practice is gaining traction across higher education settings. With the onset and residual effects of the COVID-19 pandemic, such initiatives are gaining additional encouragement. CBE has produced some positive outcomes in terms of higher education. Researchers indicated that CBE…

Purpose: This paper aims to provide insight for higher education leaders about how to navigate the immediate needs and long-term needs of an institution. COVID-19 disrupted higher education in unprecedented ways, but the post-pandemic world is proving to be just as challenging--if not more so. Presidents and higher education leaders must be…