A multi-national company is transforming into a learning organization. An experiment was launched to include Virtual Action Learning in the process of transformation. For that, a team will work together as Action Learning Set in order to define how Virtual Action Learning can be successfully and sustainably implemented, and furthermore, how…

This paper uses action learning as a basis for producing research data that help explore the relationship between learning and listening in public organizations. The regional government of Gipuzkoa in northern Spain is engaged in a sustained effort to change the way it interacts with and interprets the future needs of society. Based on grounded…