The success of quality assurance initiatives in online education is dependent on the successful implementation of the processes, resources, and tools created to ensure quality. There is scant research, however, on the factors that most enable quality assurance implementation at higher education institutions. This research examined a specific…

Smaller, private, independent institutions of higher education across the United States are facing challenging times. This white paper by Edwin H. Welch, president of the University of Charleston, shares lessons gleaned from the institution's innovative efforts over almost 30 years. Welch's hope is that the experiences at the University of…

This thesis examined the role of strategic marketing in organizational adaptation to a rapidly changing and competitive external environment among institutions of higher education. Colleges and universities adapt to external pressures as open systems operating within a broader external environment (Bess & Dee, 2008; Keller, 1983). How does…

In countries where higher education has largely been a state function, conservative bureaucracies are viewed as impediments to necessary development and change. Virtually everywhere, voices are raised to demand necessary reforms yet, in spite of these apparently common challenges, it remains true that policy-related education issues are framed by…

Until recently, the few attempts to develop intercultural competence in German higher education institutions were limited to the initiative of individuals and were mostly targeted at selected groups, e.g. students participating in international master's programmes. Only recently have German universities started to acknowledge the fact that…

Purpose: With significant change as an ongoing challenge, the development and use of a flexible change curriculum is identified as a success factor that will allow an organization to optimize the outcome from change transformations. Design/methodology/approach: After discussing significant change, this paper will contrast two organizations in…

In this provocative work, Mary Burgan surveys the deterioration of faculty influence in higher education. From campus planning, curriculum, and instructional technology to governance, pedagogy, and academic freedom, she urges far greater consideration for the perspective of the faculty. Burgan evokes the pervasive atmosphere of charge and…