This examination of the organizational development model of change as it applies to management development within a complex organization of higher education includes some practical results from applying this model and insights into how to manage a public or private organization. (MBR)

Describes a systematic approach to organizational change based on examination of prior consolidation experiences, which identifies organizational and individual employee needs and uses Maslow's sequence to plan for these needs. Use of this approach to manage transition period prior to consolidation of branch operations of the 3M Company is…

Created in response to requests from organizations across the country that wanted help in establishing teams for many purposes, this guide is an easy-to-use recipe book on the essential areas of teaming. It does not cover all the aspects of teaming, but focusses on the essential components of team development necessary for a team to function. The…

In today's workplace, organizations are moving from top-down, hierarchical decision making to team decisions based on consensus. This guide offers advice on setting the stage for team consensus to grow and on establishing an environment that fosters consensus. Topics of the four sections, the components of full consensus, are: (1) "Purposeful…

Presents eight noninstructional strategies for improving employees' performance in any organization. These alternatives to instruction include job redesign and reassignment, recruitment, organizational development, facilities and tool redesign, incentive and feedback systems, and provision of a strong rationale for the desired performance so…

This directory lists 82 agencies, associations, and organizations that work with entrepreneurs or small business owners and those who might be responsible for educating and training entrepreneurs. Each entry provides the full name of the organization, the audience most likely to be served, the overall focus or purpose, and the services and…

This booklet suggests the first steps communities can take in assessing their needs and resources and mobilizing public interest and support for health promotion. It is based on an approach to health education and community organization that recognizes the value of a highly visible, time-limited event, such as a health fair, a marathon, or an…

This guide was developed to help small business owners and managers select effective programs for their companies. Seven guidelines to help the small business manager analyze and compare programs and predict training effectiveness are presented in the forum of questions. They are: (1) Are the training objectives specific? (2) Is the structure…

This report provides an account of the discussions and issues from a symposium held by the International League of Societies for Persons with Mental Handicap in November, 1984. It describes: (1) the role of voluntary organizations in the future; (2) the need for strong advocacy of the organization's goals; (3) the issue of whether voluntary…

This book synthesizes research findings on principal effectiveness, viewing the principal as a key factor in ensuring school effectiveness and productivity. Methodology includes an extensive literature review, participation and observation grounded in theory, and pragmatic responses to conditions and issues. Chapter 1 presents an overview of…

This guide identifies selected workplace practices that individual businesses have used to become high performance work organizations. The guide, which is intended for managers, directors, labor leaders, workers, investors, and other individuals interesting in adopting high performance work practices, lays out the basic steps involved in…

This is the report of a commission of 20 Illinois citizens charged with identifying the principal problems in the State's elementary and secondary schools and recommending actions for improving the State's educational program. Three principal areas are addressed: (1) instructional standards and pupil performance; (2) personnel (especially teachers…

This manual is designed to help managers help their staffs achieve results. It is concerned with managing the changes that are necessary and with creating conditions for new thoughts and actions to emerge. The emphasis is on promoting a climate in which staff develop new knowledge, skills, and approaches so that challenges can be faced with…

This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…

This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…