The purpose of this study was to explore the applicability of the Enneagram's typology as a tool for Christian higher education leaders to better understand themselves and their internal publics and communicate with them, leading to more effective preparation and planning at the pre-crisis stage of organizational crisis management. Using a case…

The purpose of this case study is to examine how cross-sector partnerships can be used to support successful and sustainable Community School efforts. The Community School model is an increasingly popular school improvement and school turnaround strategy that depends on the support of a wide range of community partners. Two research questions are…

Significant events such as severe weather, flooding, wildfires, and cyber incidents cause serious interruptions to the capabilities within institutions of higher education (IHEs) to perform established missions and achieve strategic goals and objectives. Previous research has investigated the effects of these significant interruptive events on…

This qualitative case study focuses on the concept of systems thinking, which is a component of Peter Senge's theory on learning organizations. Systems thinking is a concept and tool that assists organizations in understanding the growing complexities in their organization and in the world. The purpose of this case study is to gain a better…

At the intersection of the fields of engagement and organization development lie the strategies, structures, and processes of community-engaged praxis. This qualitative inquiry focused on the experiences of community engagement professionals at an urban, state-related research university. This study provided an understanding of the activities that…

This research paper explores the relationship between dynamic capabilities and innovation performance in research universities in the United States, with a focus on technology transfer as a means of promoting economic and societal development. The study draws on the dynamic capability's theory developed by Teece et al. (2007), which offers a…

Resident assistants (RA) receive training in multiple areas through curricular and/or co-curricular programs. Although co-curricular programs support leadership education, research has shown that student leaders better understand leadership theories and practices through an academic course (Sessa et al., 2014). The need for first-year RAs to learn…

This study explored how and to what degree Education Service Agency (ESA) leaders apply business model innovation to promote organizational sustainability and growth. More specifically, this study aimed to unearth the successes, challenges, and outcomes ESA leaders have experienced in applying business model innovation. A basic qualitative…

Understanding knowledge management is key to understanding organizational development and innovations. Inadequate knowledge-sharing practices in Nigerian educational institutions has impeded innovation and management development. The purpose of this qualitative modified Delphi study was to seek consensus among administrators from Nigerian…

Transfer of training is a core issue for the human resource development (HRD) industry, for both researchers and practitioners. If corporate training knowledge transfer fails to happen, then employee performance does not improve thus adversely impacting organizational performance. The impact of post-learning interventions on increasing the…

Today's globally-recognized servant leadership philosophy was born from a series of essays written by Robert Greenleaf in the 1970s. In his manifesto, Greenleaf underscored how through the precedence of a desire to serve and then to lead, servant leaders are motivated to help meet the needs of others. Researchers identify various dimensions and…

The enterprise resource planning (ERP) industry is a billion-dollar software industry with two prominent higher education ERP companies bringing in a combined $14.27 billion the third quarter of their 2024 fiscal years (Oracle, 2023; Workday, 2023). ERP systems stemmed from materials resource planning (MRP) systems in the manufacturing industry…

Given the labor shortage of highly skilled technical professionals in the United States and the influx of English Language Learners (ELLs) to address this, and predictions for this trend to continue and accelerate, organizations must provide equity to harness the full potential of ELLs. Equity focused on ELLs will deliver increased profitability,…

This study used an ethnographic lens to examine the historic organizational development of a distance education support department within a Hispanic-serving institution of higher education. The Borderlands University (BU; pseudonym) Online Teaching, Learning, and Technology Center (OTLT) is representative of the structure and culture of a…

This qualitative study examined how elementary school leaders from K-5 schools in eastern New York addressed contextual factors in implementing and sustaining professional learning communities (PLCs). Senge (1990) posited structures need to be in place to create and facilitate collaborative communities. A complementary position presents…