This document was produced by the authors based on their research for the report "Building the Capacity to Innovate: The Role of Human Capital," and is an added resource for further information. This document contains the following appendices: (1) Survey methodology; (2) Synopsis of the literature; (3) Interview questions; and (4) Survey…

Quality assurance for higher education in Europe has developed significantly since 2002, and has increasingly influenced, and been influenced by, the Bologna Process. A major step in the Bologna Process was taken at the ministerial meeting in Bergen in May 2005, with the adoption of the Standards and Guidelines for Quality Assurance in the…

The General Accounting Office (GAO) examined the techniques used by companies to perpetuate or change beliefs and values. GAO staff discussed organizational culture with five academics who have researched the subject and with officials of nine large companies that have diverse, global interests and that are concerned with inventory management.…

This fact sheet summarizes responses by 49 states (Massachusetts did not respond) to the General Accounting Office questionnaire on state efforts to integrate human services programs. The questionnaire focused on low income families. Responses to the questionnaire indicate the following: (1) 23 states have integrated all their service delivery…

The third of a five-volume series, this volume consists of two empirical studies of organization development (OD) in school systems. Part 1 reports on information gathered from over 300 OD consultants in the United States and Canada regarding job title, work base, sex, geographical region, type of training, and nature and extent of OD work in…

The 5th edition of the Environmental Scan is presented by the Association of Colleges of Applied Arts and Technology of Ontario (ACAATO). This planning document builds on the feedback received from college stakeholders regarding its value and usefulness in supporting the colleges' strategic planning processes. The Scan's primary objective is to…

Perhaps more than at any other time in Pacific Resources for Education and Learning, (PREL's) history, 2003 was a year of change, renewal, and innovation. There was a change in leadership, a move to new headquarters, and a commitment to seek new opportunities. Throughout these transitions, PREL's staff and Strategic Plan provided a strong…

The General Accounting Office (GAO) examined the status and scope of total quality management (TQM) in federal organizations by mailing questionnaires to the heads of 2,800 civilian and Department of Defense installations. According to the 2,277 usable responses, approximately 68% of federal installations are working on various phases of TQM.…

American public education faces increasing pressure to demonstrate the competence of all of its students as they progress through the grades and, especially, as students exit their high schools. In response, policymakers are developing sophisticated accountability and support systems in efforts to steer schools toward improved performance. These…

This final report, in the form of an executive summary presents the findings of the Families in Action project, a 5-year effort to examine the experiences of parents and other members of families of children with emotional disorders as members of policy-related bodies. The project also addressed the development of strategies to enhance parent…

Data from the Youth79 cohort of the National Longitudinal Surveys were used to examine the acquisition of skills by young adults at the start of a job and as a response to changes in the workplace. The analysis was based primarily on a set of questions posed in 1993 to a group of workers between the ages of 28 and 36. It was discovered that…

This report details the human resources development activities undertaken at Cypress College (CC) using Assembly Bill 1725 funds. The report includes information on activities conducted during the 1989-90 school and those planned for the 1990-1991 school year, along with results from needs assessments and evaluation surveys. The plan is divided…

This study addressed behavioral and organizational issues related to office automation technology. Data from a national sample of 383 organizations were analyzed to determine if the manner in which organizations designed and managed office support made a difference in the job satisfaction and productivity of support personnel. Research…

This document is the 1997-1998 annual performance report of the Australian National Training Authority (ANTA), which was established in 1992 as a commonwealth statutory authority to advise commonwealth, state, and territory ministers on policies and mechanisms to help the vocational and training (VET) sector achieve a more national focus. Section…

The Collaborative School Improvement Process (C-SIP) is a six-step process based on participative decision making and staff development. The identification of participants' perceptions of the program and reasons for variation is the purpose of this study. Data collection is based on a survey of teachers and administrators in 29 participating…