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Smith, Andrew; Courvisanos, Jerry; Tuck, Jacqueline; McEachern, Steven – National Centre for Vocational Education Research (NCVER), 2012
This document was produced by the authors based on their research for the report "Building the Capacity to Innovate: The Role of Human Capital," and is an added resource for further information. This document contains the following appendices: (1) Survey methodology; (2) Synopsis of the literature; (3) Interview questions; and (4) Survey…
Descriptors: Foreign Countries, Questionnaires, Research Methodology, Literature Reviews
General Accounting Office, Washington, DC. General Government Div. – 1992
The General Accounting Office (GAO) examined the status and scope of total quality management (TQM) in federal organizations by mailing questionnaires to the heads of 2,800 civilian and Department of Defense installations. According to the 2,277 usable responses, approximately 68% of federal installations are working on various phases of TQM.…
Descriptors: Administrative Organization, Adult Education, Employer Employee Relationship, Federal Government