Social capital has been receiving increasing attention in the field of human resource development (HRD). However, little is known as to how social capital has been formed or has grown over time with HRD interventions. There is limited research and discussion on how reflective practices play a role in the development of social capital as…

Individual readiness for organizational change reflects the concept of "unfreezing" proposed by Lewin (1947/1997b) and is critical to successful change implementation. Understanding the conditions conducive to individual readiness for organizational change, instead of the more traditional focus on resistance to change, can be useful for designing…

Despite the growing interest of business executives, there is limited academic research on the contributions of virtual worlds to learning in organizations. We address this limitation by using a recently developed typology of virtual world capabilities to investigate the potential contributions of virtual worlds to learning in organizations.…

This literature review identifies characteristics of ethical business cultures, describes factors, considered to be important in developing such cultures, describes current practices of developing ethical culture programs, and discusses the role of HRD in developing ethical business cultures. We argue that ethical thinking and behavior can be…

Crisis management has been a largely overlooked territory in human resource development (HRD) despite the increasingly recognized impact of organizational crises on the individual and organizational performance. This article explores the strategic role of HRD in the context of organizational crisis management using Garavan's strategic HRD model as…

Traditionally, expertise theories have focused on skills acquisition with little regard for the domain or contextual factors affecting expertise development and retention. Because the development, retention, and recruiting of individuals with expertise is critical to organizational success, it is essential that HRD professionals understand the…

Despite the growing body of literature focused on diversity management and its implications for career experiences and perceptions, team dynamics, customer service, and other dimensions of organizational performance, a significant gap remains. To address the gap, this article reviews the managing diversity literature published between January 2000…

Training programs purporting to develop emotional intelligence (EI) are widely available, yet to date few empirical studies have appeared in the literature providing support that training results in demonstrable changes to EI, and more significantly whether these changes can then be traced to more positive individual or organizational outcomes.…

Human resource development (HRD) uses a wide variety of theories from multiple disciplines and fields of study to create its own unique field of scholarly practice. As with any field, however, we tend to get comfortable with familiar theories and theorists and fail to explore other possible sources of wisdom. One scholar whose work is worthy of…

As is true for human resource development (HRD), the field of organization development (OD) draws from numerous disciplines to inform its theory base. However, the identification and selection of theory to inform improved practice remains a challenge and begs the question of what can be used to inform and guide one in the identification and…

With the development of the global economy in the late 1980s and 1990s, organizations have been forced to continually reevaluate operations and strategies. As a result, the one constant in this dynamic world is the ever-changing work environment. The human resource and organizational development fields have long looked to investigate what makes…

There is no question that organization development (OD) scholars and practitioners are confronted with new and increasingly complex challenges in helping their clients cope with a tidal wave of continuous change. The questions they face today focus on the impact of leadership, technology, globalization, and the new generations entering the…