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Johnson, Rebecca A.; Houmanfar, Ramona; Smith, Gregory S. – Journal of Organizational Behavior Management, 2010
The purpose of this study was to determine the effects of presenting organizational information through implicit and explicit rules on sales-related target behaviors in a retail setting. Results indicated that when organizational information was presented in a specific form, productivity was increased and maintained longer than when presented in…
Descriptors: Industrial Psychology, Organizational Development, Productivity, Retailing
Peterson, Brent D.; Pace, R. Wayne – 1986
The Organizational Communication Profile (OCP) provides a way to survey organization member attitudes, perceptions, expectations, and degree of satisfaction with the manner in which information is handled within the organization. Although the OCP is relatively easy to administer and interpret, the instrument has a complex design and provides…
Descriptors: Attitude Measures, Communication Research, Data Analysis, Data Collection