Based on statistics that show that the number of white-collar people (or knowledge workers) will expand over 60 percent in the next decade, the author offers a wide range of suggestions on how business can more efficiently employ and manage this new breed of worker. (Editor/TA)

This book addresses the need for change in the ways businesses are conducted in order to respond to increased global competition and describes the forms change has taken in many businesses. The first part of the book introduces the need for change and describes some change strategies that businesses have adopted. Part II considers the alternative…

This book explains how work organizations can create a workplace climate that encourages real-time, on-the-job learning and development of competent workplace learners, who are wiling and able to seize the initiative for identifying their own learning experiences and evaluating the results. The following are among the topics discussed: (1) the…